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Forum Regular

Posts: 113

Registered: ‎06-09-2008

Channel 9910 Account Manager

‎10-01-2010 12:08:15 PM

I noticed a new feature today when I hit the channel up button by mistake while watcthing a recorded show

Channel 9910 has a feature called Account Manager.

With the feature it appears that you can add/change your plans and packages.

Since the web site has not been working this will save you from calling.

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 788

Solutions: 247

Registered: ‎05-18-2009

Re: Channel 9910 Account Manager

‎10-01-2010 12:29:55 PM

This feature was introduced in August. See the discussion in the thread below.

http://utalk.att.com/t5/Features/On-Screen-Account-Manager-Channel-9910/m-p/252084

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Master

Posts: 22,517

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Registered: ‎12-10-2007

Re: Channel 9910 Account Manager

‎10-01-2010 05:57:38 PM

Since it was rolled out region by region it took a little while to show up in yours.

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Visitor

Posts: 1

Registered: ‎05-19-2012

Re: Channel 9910 Account Manager

‎05-19-2012 11:59:19 PM

I WNT TO ADD HBO TO MY ACCOUNT

ACE - Geek

Posts: 10,167

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Registered: ‎07-15-2008

Re: Channel 9910 Account Manager

‎05-20-2012 12:04:46 AM

JOHNS56 wrote:
I WNT TO ADD HBO TO MY ACCOUNT

You can sign into your account online ahd click change your TV plan, there you can add HBO to it. 9910 account manager is really limited and should allow you to make changes just like online.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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Forum Regular

Posts: 107

Registered: ‎03-04-2012

Re: Channel 9910 Account Manager

‎05-20-2012 02:34:54 PM

mibrnsurg wrote:
JOHNS56 wrote:
I WNT TO ADD HBO TO MY ACCOUNT
You can sign into your account online ahd click change your TV plan, there you can add HBO to it. 9910 account manager is really limited and should allow you to make changes just like online.

*IF* it works. On some accounts, it doesn't work, AT&T tells me. They're aware of the issue and working on a fix.

OTOH... I can hear it in the distance. The standard U-Talk carbon copy modding:

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.

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