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FBTSPS061E - Error Message from Explore HBO for HOB Go
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04-22-2012 07:44:54 AM
When trying to Sign in to HBO Go from the Explore HBO Home page I get the following error message:
2012-04-22T14:33:41Z
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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05-21-2012 08:20:26 PM
I am having the exact same problem. I have tried Chrome, Firefox and IE and get the same error
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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07-12-2012 01:34:40 PM - edited 07-12-2012 01:37:24 PM
An error has occurred
2012-07-12T20:31:28Z
Got it too just got Uverse and just trying to get my GO running
Have another thread going on with this too I think in the Uverse Hardware section. Any info would be greatly appreciated thanks!
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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07-23-2012 09:03:15 AM
Anyone figure this one out? Trying to do through NBC Olympics on my phone, same error.
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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07-24-2012 11:00:30 AM
Hi all - Is this your first time using HBO GO & getting that error or were you able to use it sucessfully before?
Have you tried browser troubleshooting like clearing cookies, temp files and the like?
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Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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07-24-2012 11:59:41 AM
I have rebooted, cleared cache, etc. I am able to do it on my laptop now, but not my phone. Same error...
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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07-24-2012 12:04:20 PM
Thanks for the additional information.
What kind of phone are you using?
Are you on Edge, 3G, 4G or on a wireless network?
Are you signing into an HBO GO app or using the phone's browser?
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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08-12-2012 02:32:22 AM
Getting the same error:
- Trying to activate HBO GO for the XBOX 360
- Using Chrome
- Tried clearing cookies
- Still getting the error
Any resolution on this? Looks like the thread kind of died out.
Re: FBTSPS061E - Error Message from Explore HBO for HOB Go
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04-01-2013 09:40:05 AM
Anyone find out what the problem is and how to fix it?








