10-01-2010 02:59:29 PM
I have no idea what the problem is. When Uverse was first installed, I had the 12mb package, and my speeds would typically be in the 6-12mb range according to various speedtests. Since upgrading to the 18mb package, a 4mb download is a good day, and I typically get .5-2 mb download speeds.
Any ideas would be greatly appreciated!
Note: This is while no other computers are running, nothing is running the background, and all U-Verse TV recievers are turned off. My computer is connected direclty via eithernet to the residential gateway.
10-01-2010 03:42:55 PM
The pictures aren't online yet. But clearly something is wrong. Have you tried going to the admin page of the RG (usu. 192.168.1.254) and see what the RG reports its link speed is?
You will need to describe a bit more about how you have your stuff set up - like wired or wireless, any switches involved besides the AT&T provided RG, etc.
10-01-2010 05:25:08 PM
When it was installed did the tech try his Tough Book to see if you were getting the package you paid for.
10-02-2010 09:15:58 AM
It has been reported by users and techs that something is wrong w/18M internet. Speeds are all over the board and it acts flaky as opposed to all the other speeds that are rock solid.
Please NO SD stretch-o-vision or 480 SD HD Channels
1-866-465-1496 for direct TS to avoid Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more