01-26-2008 02:32:47 PM
01-26-2008 02:50:06 PM
01-26-2008 04:04:55 PM
Message Edited by spd2demun on 01-27-2008 02:41 AM
01-26-2008 11:22:47 PM
spd2demun wrote:We used to get BOTH feeds from each Coast, then they removed the alternate feed based on your geographic location.
01-26-2008 11:28:44 PM
01-27-2008 12:04:22 AM
spd2demun wrote:OK, I see that's true, but I thought with the letter they sent out last year, the fuss was they removed the alternate feeds.
01-27-2008 12:19:20 AM
iwantmyiptv wrote:Okay, this is ridiculous, and I need feedback specifically from Ohio customers, but anyone can chime in. I noticed this morning that I was missing my Showtime HD East feed, so I called tech support this afternoon. Big mistake!!! Tier 1 was nice, but Tier 2 has to be from Mars. They are trying to tell me that I should only be receiving West feeds, even though I am in Ohio and the Eastern Time Zone, so they cannot turn back on Showtime HD East. What!?!?! Anyone else encounter something so stupid? How in the world does a region that receives local channels in EST result in receiving West Coast feeds. Ohio people, what feeds are you receiving? Pip, if you are out there today, what are you receiving because you are in my same market area? I told Tier 2 that if they forced me to receive west feeds, they lost me as a customer. I've heard tech support for AT&T is supposed to be good, but they are really failing me right now. Help!!! I like the service but don't want to cancel. They'll leave me with no choice if they try to take away my EST feeds. Any suggestions?
01-27-2008 12:40:46 AM
01-27-2008 01:26:43 PM
01-27-2008 02:14:32 PM
goot6936 wrote:Wow, well its like what was mentioned in an earlier thread for a totally different subject.. If you don't like the first answer you get, try again. They have so many people in TS that not everybody will be at the same level as the others, so you're going to get different responses every time. It's not especially good, but if you know what you're about then you'll be able to know right away if you're talking to a dunce.