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Visitor

Posts: 1

Registered: ‎05-04-2009

Is there an official place to submit enhancement requests?

‎05-04-2009 09:34:00 AM

I've been looking all over the site and cannot find a place to submit enhancement requests. Surely there are product managers somewhere looking for customer input? Or is there a forum dedicated to enhancement requests that ATT monitors?

Warrior

Posts: 343

Registered: ‎01-08-2009

My Device: iPhone 4

Re: Is there an official place to submit enhancement requests?

‎05-04-2009 10:48:31 AM

narvekyad wrote:
I've been looking all over the site and cannot find a place to submit enhancement requests. Surely there are product managers somewhere looking for customer input? Or is there a forum dedicated to enhancement requests that ATT monitors?

Not on this site, this is a "Peer to Peer" Forum, which is comprised of existing U-verse subscribers, who can off insight, be helpful, and share experiences with each other to solve minor issues.

Now are there employees that subscribe to the service and partcipate in the forum, yes, but AT&T is usually pretty close to the vest, when it comes to enhancements and upgrades, with internal employees and external customers.

To address your initial inquiry, you can look high and low on the world wide web, and you will find no "official site" that you can send requests to Product Managers for enhancements and add requests.

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: Is there an official place to submit enhancement requests?

‎05-04-2009 12:41:07 PM

You can try here.

https://emailus.sbc.com/ermsfp/emailus?service=external/HomeUverse

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