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Re: Netflix unwatchabl e, Internet otherwise finely
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02-20-2011 09:58:15 AM
Yeah, this issue is not fixed using default settings. Didn't change DNS settings on my desktop and am still experiencing the same issues.
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02-20-2011 10:00:30 AM
Hate to break the news people but changing your DNS has NO play what so ever on your internet speed or ping time.
A DNS server simply takes a name, such as www.google.com and translates it into the IP address destination your computer is going to browse to.
The reason Netflix may seem to work for some of you better is because a different server is doing this translation now it is probably pointing to a different netflix server all together. Netflix has many different stream providers and it may be AT&T DNS is pointing to a crappy one or using the wrong one. Honestly to defend AT&T the provider should not "need" to hardcode it into their DNS at all, netflex should route the traffic based on source which this tells me they dont do very well.
The ONLY other impact DNS has on internet speed wise is how many ms it takes to translate that name into the IP. Once this is done DNS is no longer a play/role. It plays no role in an active connection or the speed of the connection after that translation.
So that being said, it may be grabbing different destination IPs which may or may not have a better IP (this can only be true if place your going has multiple homed networks) but it will not make your internet any faster or slower other than that initial name to IP translation which takes place only in the first second of you trying to do somthing.
Once your computer has found the IP for the name it caches it and remembers it for a while.
Just wanted to share this so some people did not get false intentions or think one thing when its another.
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02-20-2011 10:08:22 AM
not sure what this DNS thing has done, but it sure is working for people. if you were here, i'd show you a visual demonstration on how good it really is bringing most things back up that were loading slow *including this site*. I can literally turn this DNS off, and put back on AT&T's default, and everyone would see a huge difference, regardless of the browser, or computer.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-20-2011 10:40:06 AM
This is an issue that AT&T should hash out with Netflix. as another poster pointed out, I can't call up netflix and tell their people to make changes in their system to accomodate me. I and a lot of other people are paying for AT&T. We are having a problem with AT&T that doesn't exist with any other service. This problem is a big part of why we subscribe. Therefore, AT&T needs to make arrangements to suit their customers. Whether this means they need to hardcode the proper DNS servers, or they need to talk to Netflix so that the correct routing is completed... that's an issue they need to handle.
The bottom line is that we as end-users should not have to spend two hours each day for the past two weeks on an internet forum trying to do all the troubleshooting with very limited resources and training.
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02-20-2011 12:51:27 PM
I just got mine to perfectly. Unfortunately it wasn't free. I went to Best Buy, bought a new wireless router (netgear) and plugged it into the AT&T modem / router. I had to do this because you can't set the DNS server manually on a Roku. Anyway, I hooked up the netgear, manually set it's DNS server to google (8.8.8.8 and 8.8.4.4), turned off the AT&T wireless radio, and pointed the Roku at the netgear router. Everything works 100%! Granted, it's not a free fix, and probably can't be done by your average home user, but there is a way around the problem. Now I've got to get ahold of AT&T and see if they'll knock my bill down to help defray the cost of the router!
Re: Netflix unwatchabl e, Internet otherwise fine
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02-20-2011 01:14:33 PM
In addition to the 2 movies working that I posted about earlier, I was also able to watch 3 HD TV shows with full HD quality and no speed changes. I checked the PS3 and was able to watch 2 HD episodes on that. Amazon Unbox seems to stream at full quality now as well (I only tested one HD TV show and some HD trailers). I have changed nothing, so I hope whatever changed elsewhere remains changed for good.
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02-20-2011 01:22:28 PM
I'm still expecting to switch back to AT&Ts DNS servers with full speed and functionality by March 1st or it's Charter's 12mbps deal for less than what I'm paying for AT&T's 6mbps.
And for Big-B, who said it was more of Netflix's problem than AT&T, this temporary fix has also allowed me to stream music again through Rhapsody. I'm paying for 3 different services. 1 stops me from using the other 2 - that's the one I blame. You can say that changing your DNS doesn't change internet speeds or ping time, but this is the first time we've ACTUALLY got a bandaid for our problem (no thanks to AT&T, mind you.)
Re: Netflix unwatchabl e, Internet otherwise fin
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02-20-2011 02:01:18 PM
After switching my Xbox 360 to Google's DNS server (Primary-8.8.8.8 | Secondary-8.8.4.4) Netflix is working perfectly again! I spent hours, more hours, and then even more hours with Netflix and ATT support to no avail; 1 minute in this forum solved my problem, thanks!
The same problem still exists on my PC when streaming through Netflix...I will post results after I change over my 2WIRE DNS settings to Google.
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02-20-2011 03:58:19 PM
impatientzero,
Like I said, netflix uses multiple different stream providers, and amazon and MANY others do also. Using a different stream will have different effects on performance as the destination server may be physically closer or on a better network for the route.
That being said I did not mean to make this sound as it was NOT a temp fix, but more to say I dont place 100% of the blame on AT&T. It is the destination that should determine which streams to point to. It may be they are all doing it because they are upset with AT&T or AT&T is doing something unfair to them and this is a great way to make AT&T look bad or blackmail them. Using another DNS causing the initial point to not be request by AT&T but be by google.
I just find it odd its mainly on AT&T. While yes they could do QOS or throttle the streams or something, this goes to show its not that otherwise you would all still have the problem. This leads to the problem being that the DNS server is not being given the most optimal server based on the query it makes. The only exception to this are a few things.
A. The DNS server is not releasing the cache or making a new query as often as it should and is stuck using a bad IP for the destination.
B. AT&T went out of their way to hard code dns names and IPs to force us to use specific streams/routes.
C. The destination pointer is not detecting the provider correct or choosing the best path based on the provider/source request.
Part C has much to do with who hosts the content. When you have multihomed/cloud/clustered servers spread around the net the connections should get load balance and done based on best possible routes. Its possible the providers are not setup to pick the best route for AT&T because the many different types of IPs AT&T has. Some brand as AT&T, some as SW Bell, some as SBC ect.. Some may have never updated things or simply upset with something AT&T is doing and this is a good way to cost them customers/money.
Nonless this is something that is outside our hands and MUST be corrected between AT&T and the provider unless AT&T happens to have some bad cache stuck on the DNS servers which would be odd even as they have many servers that the two IPs forward too.
Regardless I hopes its resolved soon as using outside net DNS servers can slow things down initially as that query takes longer to determine which IP the name should resolve to vs looking at something more local.
Regardless I recommend anyone with some spare time to lookup what DNS server means to get a better understanding. There are others that may be better for you than just google also, it all comes down to response time between you and that DNS server for how fast something is found, but as for loading or speeds its pure bandwidth (With the exception of one route bing bad vs another which DNS can play a role in.)
Hopefully this all gets resolved though. I still wish my pings to the rest of the world would be better. These test sites are not the best to test as many of them are on the peer backbones so of course they will have good pings a lot of the time, but the rest of the world has to go through them and than 1 or 2 other providers.
I still have issues with response time being a little high for FPS.
but thats another issue.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-20-2011 08:59:59 PM
Yes, the DNS seems to have fixed the issue with my system too! Thanks Asianbug for figuring this out! I actually thought of changing the DNS servers to Google's, but I couldn't figure out how to change them on the AT&T router. Changing them on each device made so much sense.
I found more than Netflix content not streaming, which seemed like throttling. XBOX content was not always coming up including LastFM. On my PC, Comedy Central and NBC content was really bad quality or not working as well.
Any way, I think the VPN test really saved me a lot of time troubleshooting my system and possibly money for the fee technical service. If you can do it, I highly recommend using it as a tool to help test connections. It helped me figure out that the issue was not on my network. Believe me, I tested everything on my network until I found this thread. If you can't use a work VPN, try one of the fee based services. They often have cheap trial memberships (under $30 which is cheaper than a service call).
Thanks everyone for your useful posts.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-20-2011 09:50:04 PM
Update to my original post on page 9:
Switched from Uverse to Time Warner yesterday, 10mbps for around $40/month. Netflix problems were immediately resolved and it has been working perfectly since.
It's odd that asianbug's DNS fix is effective for so many people; I had earlier done a tracert and verified that the packets were being routed to a local Netflix server, which would seem to indicate that the DNS was fine. Regardless, I'm glad to hear it's working.
I really hope AT&T gets its act together soon and comes out with an official response for this. Uverse was a terrific service up until about three weeks ago, and the field techs in my area are first rate. Had there been any light at the end of the tunnel I probably would have stuck with them while they figured things out.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 06:14:49 AM
index wrote:Well, not sure what was done, guessing it was the lineman that found/corrected the trouble as now I can once again stream everything in HD again. Seems all very odd to me. Best to everyone else who is having the same trouble.
So as of that last 2 nights I can no longer maintain an HD stream on my Roku for Amazon VOD. I have Amazon checking into it. Here is something interesting I found (if you are using a Roku) you can get an idea of throughput and latency.
- Use the private speed test channel.
- Enable playback debugging.
- From your Roku remote, hit the following button sequence:
[HOME] 5 times, [REW] 3 times, [FF] 2 times
Then select enable playback debugging. - Now whenever you begin a video a screen will appear telling you your connection speed.
- From your Roku remote, hit the following button sequence:
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 06:41:45 AM - edited 02-21-2011 06:57:04 AM
I just wanted to throw my hat into the ring as well. This problem has been increasing in frequency for the past 2 weeks. Rebuffering....rebuffering...or the sound goes out. We have 12MPS running directly into my apple tv 2nd gen. I also use a LG BD570 over wifi. Both have the same issue. I run speedtests and always test >10mps. I often get 14mps. The problem, apparently is that there is fluctuation, aka 'jitter' in the line. And this does not play well with netflix. I have already discussed the issue with Netflix, would immediately pointed out my ISP. Note Neflix rankings. http://blogs.chron.com/techblog/archives/2011/01/n
I should note that we have other provider in the area in the top 3, and if this is not fixed soon, ie 3 weeks, we too will be leaving U-verse.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 10:43:51 AM
Fixed.... by ditching Uverse and getting Time Warner.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 11:02:33 AM
Glad to see a DNS change is what seems to have fixed the issue (sorry for the late response as I was off for the weekend) I'm going to engage another 2 departments to look at this, and see if there's something if anything we can do about it. I will still remain on the forums and let you know what information I found out. I'll make sure to keep you updated with anything we attempt.
Thanks, Matt
U-verse Tier II Technical Support
Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts in a single thread. This will help other users find this information too!!
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 11:30:04 AM
Matt, I don't think the DNS change is a "fix". it's more of a workaround and it is one that does not completely solve the problem. I cannot change the DNS settings on my Roku box. I will have to buy another wireless router to do this and that is not acceptible. besides, as someone else pointed out: all DNS does is translate name to IP address. It does not seem like this would be a likely fix.
Most weekend Netflix was working on all of my devices (I was usint the AT&T DNS) although they would get really slow at night just like during the week last week. There is still a BIG problem and to me the problem still lies with AT&T because as soon as I connect my computers to my work VPN all problems go away.
p.s.
Netflix is working just fine right now on all devices. I expect the problem to come back later in the day. I will update.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 11:41:35 AM
Yes, DNS issues can easily cause this problem with Netflix as well as many other services.
Netflix and other streaming services use a Content Delivery Network (CDN) to stream their content. A CDN consists of many servers in many geographic locations and on many different networks that all host the same content. When a customer wants to stream a video from the network, the CDN attempts to route the customer to the nearest physical server using any of several different methods, many of which are done using DNS.
If AT&T's DNS servers or routes are configured in such a way that the customer does not get routed to the proper physical server, you can have overloading of individual routes or individual servers. I suspect that this is what is happening in the AT&T network. Using the google DNS servers is working around the problem, as the CDN is routing you to a different content server. Using a VPN to a workplace also works around the problem, either due to a different DNS server, a different route to the content server, or both.

Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 01:39:46 PM
So like the surround sound issues that were never fixed, is this it for AT&T? I mean they pop their head in here for a minute, proclaim that it's fixed when it's not, and then leave never to be heard from again? I guess as far as AT&T is concerned it's a job well done. Even though it's only a temp work around from their paying customers.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 02:20:01 PM
Yikes, looks like I did use the wrong term there for what I was trying to accomplish, I'm in no way done with this and I am still trying to find the correct answer for you, as well as the correct solution as quickly as possible. Just an update I've escalated this to a 3rd contact to see if we can one of our DNS admins to look over it and see what we can do to ease this as soon as possible.
On the flip side I also have a NOC technician bringing in a personal laptop tomorrow to create a VPN tunnel to a few of the CA CO's that you all are connected too so we can do some testing. I will let you know what more we find out tomorrow, in the meantime please continue to use the current work around. I do apologize for the inconveniences and once again I will update you as I have more info.
Thanks, Matt
U-verse Tier II Technical Support
Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts in a single thread. This will help other users find this information too!!
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 02:58:38 PM - edited 02-21-2011 03:00:49 PM
ram1220 wrote:So like the surround sound issues that were never fixed, is this it for AT&T? I mean they pop their head in here for a minute, proclaim that it's fixed when it's not, and then leave never to be heard from again? I guess as far as AT&T is concerned it's a job well done. Even though it's only a temp work around from their paying customers.
Matt has the reputation that he gets things done or he will come back with a very rare but honest it can't be fixed and why. He goes after projects like a very good bloodhound tracking a faint scent. Of all the people in the company he would be the first person I would seek out to find an answer for a cross department problem.
I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinion.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 07:58:39 PM
For me (Earthlink on AT&T, San Jose), changing to Google's DNS does seem to have solved some streaming from Netflix, however dailymotion.com (which seems to use the same server for a given stream) is as stuttery as before - expectedly so, as DNS hasn't made a difference.
Here's s a traceroute from a BAD STREAMING run, followed by a good run via my company VPN. In both cases the streaming server's final IP address is the same. With the VPN streaming worked fine. Without it the video took about a minute to start, played for about 3s and then stopped... wait... play.. stop... repeat. Tried just now (7:45pm).
BAD RUN:
Tracing route to proxy-69.ix.dailymotion.com [195.8.214.69]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 12 ms 12 ms bras20-l0.pltnca.sbcglobal.net [151.164.184.87]
3 10 ms 10 ms 10 ms 64.164.107.2
4 * * * Request timed out.
5 10 ms 10 ms 11 ms 151.164.101.210
6 22 ms 22 ms 21 ms asn3356-level3.eqsjca.sbcglobal.net [151.164.251
.246]
7 22 ms 21 ms 28 ms vlan80.csw3.SanJose1.Level3.net [4.69.152.190]
8 23 ms * 36 ms ae-84-84.ebr4.SanJose1.Level3.net [4.69.134.249]
9 82 ms 82 ms 85 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186]
10 93 ms 90 ms 89 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46]
11 83 ms 83 ms 83 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77]
12 154 ms 152 ms 152 ms ae-41-41.ebr2.London1.Level3.net [4.69.137.65]
13 152 ms 152 ms 152 ms 4.69.143.97
14 158 ms 158 ms 159 ms ae-45-45.ebr1.Paris1.Level3.net [4.69.143.102]
15 159 ms 158 ms 158 ms ae-12-51.car2.Paris1.Level3.net [4.69.139.195]
16 * * * Request timed out.
17 163 ms 163 ms 162 ms proxy-69.ix.dailymotion.com [195.8.214.69]
GOOD RUN (via VPN):
First, a traceroute to my VPN endpoint):
1 <1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 12 ms 12 ms bras20-l0.pltnca.sbcglobal.net [151.164.184.87]
3 12 ms 10 ms 12 ms 76.246.22.1
4 11 ms 10 ms 11 ms 151.164.93.229
5 14 ms 12 ms 12 ms ded4-g1-3-0.sntc01.pbi.net [151.164.41.161]
6 15 ms 14 ms 13 ms [company network]
Next, with the VPN connected, straight through to dailymotion.com:
Tracing route to proxy-69.ix.dailymotion.com [195.8.214.69]
[1 - 10 Company VPN hops]
11 66 ms 20 ms 19 ms 12.91.205.13
12 23 ms 21 ms 21 ms cr2.sffca.ip.att.net [12.122.114.66]
13 21 ms 19 ms 20 ms ggr6.wswdc.ip.att.net [12.122.86.89]
14 23 ms 22 ms 21 ms 192.205.32.206
--- COMMON HOPS START HERE ---
15 * * 24 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62]
16 32 ms 20 ms 32 ms ae-64-64.ebr4.SanJose1.Level3.net [4.69.134.241]
17 92 ms 90 ms 116 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186]
18 92 ms 91 ms 102 ms ae-82-82.csw3.NewYork1.Level3.net [4.69.148.42]
19 93 ms 91 ms 92 ms ae-81-81.ebr1.NewYork1.Level3.net [4.69.134.73]
20 163 ms 162 ms 162 ms ae-43-43.ebr2.London1.Level3.net [4.69.137.73]
21 163 ms 162 ms 161 ms 4.69.143.85
22 228 ms 227 ms 238 ms ae-45-45.ebr1.Paris1.Level3.net [4.69.143.102]
23 435 ms 309 ms 385 ms ae-12-51.car2.Paris1.Level3.net [4.69.139.195]
24 * * * Request timed out.
25 169 ms 167 ms 169 ms proxy-69.ix.dailymotion.com [195.8.214.69]
From hop 15 the same path is taken to dailymotion.com as per the BAD example (hop 7).
Maybe this can be useful to someone.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 08:18:30 PM
hm... good stuff! what programs do you use to run a traceroute? I'd like to try it.
the good part about all this is that i learned a lot. some stuff i knew sort of, but now I'm really clear about it. the bad part is that I don't understand why AT&T hasn't been doing exactly this fromt he beginning. they have all the training and tools, and I would expect that a real expert would have thought of doing this much earlier - and taken only a few minutes to do so. doesn't AT&T have like a test lab with lots of sample computers somewhere so they could easily replicate user problems quickly?
oh well.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 08:25:38 PM - edited 02-21-2011 08:36:48 PM
As dailymotion.com is in France, I ran a traceroute using http://traceroute.sdv.fr
From France all the way home:
1 wblindix.sdv.fr 212.95.66.126 0.304 ms
2 border-gateway1.sdv.fr 212.95.69.226 0.563 ms
3 cbv-10g-6-1.sdv.fr 212.95.64.34 7.385 ms
4 xe-2-2-0.par22.ip4.tinet.net 77.67.67.29 7.3 ms
5 xe-8-2-0.was10.ip4.tinet.net 89.149.185.14 85.771 ms
6 192.205.37.193 192.205.37.193 86.486 ms
7 cr2.wswdc.ip.att.net 12.122.220.250 162.916 ms
8 cr1.cgcil.ip.att.net 12.122.18.21 161.477 ms
9 cr1.sffca.ip.att.net 12.122.4.121 161.708 ms
10 12.123.155.117 12.123.155.117 161.706 ms
11 151.164.54.110 151.164.54.110 161.209 ms
12 69.220.8.94 69.220.8.94 161.317 ms
13 bras20-g12-0.pltnca.sbcglobal.net 76.246.22.70 163.057 ms
From France to my VPN IP:
1 wblindix.sdv.fr 212.95.66.126 0.274 ms
2 border-gateway1.sdv.fr 212.95.69.226 0.611 ms
3 cbv-10g-6-1.sdv.fr 212.95.64.34 7.239 ms
4 xe-2-2-0.par22.ip4.tinet.net 77.67.67.29 7.07 ms
5 xe-8-3-0.was10.ip4.tinet.net 89.149.185.10 85.434 ms
6 192.205.37.193 192.205.37.193 86.112 ms
7 cr2.wswdc.ip.att.net 12.122.220.250 161.379 ms
8 cr1.cgcil.ip.att.net 12.122.18.21 160.577 ms
9 cr1.sffca.ip.att.net 12.122.4.121 160.542 ms
10 gar2.placa.ip.att.net 12.122.110.5 160.162 ms
11 12.91.205.14 12.91.205.14 161.38 ms
12 [Company VPN]
From my company network to home:
[1-9] internal hops
10 64.161.0.61 (64.161.0.61) 1.884 ms 1.800 ms 1.943 ms
11 bb1-g8-0-2.sntcca.sbcglobal.net (151.164.41.160) 2.323 ms 3.271 ms 1.622 ms
12 12.123.155.117 (12.123.155.117) 5.169 ms 5.020 ms 4.754 ms
13 151.164.54.102 (151.164.54.102) 33.338 ms 4.441 ms 4.087 ms
14 dist4-g9-2.pltnca.sbcglobal.net (151.164.42.103) 4.476 ms 4.802 ms 4.798 ms
15 bras20-g12-0.pltnca.sbcglobal.net (76.246.22.70) 7.370 ms 5.921 ms 6.039
Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 08:28:06 PM
Wow.![]()

Re: Netflix unwatchabl e, Internet otherwise fine
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02-21-2011 08:35:34 PM - edited 02-21-2011 08:38:01 PM
On Windows you can run 'tracert'. On Linux, and other UNIX systems (e.g. maybe OS X), it's 'traceroute':
e.g. C:\tracert 10.20.30.40
IP routing is asymmetric, so determining the path TO the streaming provider actually tells you the wrong information. My first post reports how I get my packets TO dailymotion.com in France. What might be more interesting is my 2nd post, which reports how one gets from France TO me. Not necessarily the same path. I can't do a traceroute from dailymotion.com, so I just picked one French traceroute service. Might be useless data, or it might be useful. We'll see I guess.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-22-2011 06:36:28 AM
What I still don't understand is how some people say the DNS has fixed Netflix when I've had google DNS for weeks on some devices. One of several things must have happened:
1. Either google changed their DNS which purposefully or inadvertently fixed Netflix streaming problem. I would be interested if other DNS servers also make Netflix work ok.
2. Netflix worked with 3rd party DNS services to fix the problem.
3. AT&T did something which purposefully or inadvertently fixed the problem.
4. My problem is different from everyone else and something has changed specific to me.
5. Netflix or other network between AT&T and Netflix changed something which purposefully or inadvertently fixed the problem.
6. Captain Hammer fixed it with his MIND.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-22-2011 08:37:24 AM
Well, this morning it appears that all of my connections are fubar. Ran a speedtest and am only getting 0.5Mb/s down and 0.7 up. That's with the google DNS settings. No change with default settings.
Looks like I'm going to need to cancel my service, because this is unaccpetable. I'm having problems navigating my e-mail.
Re: Netflix unwatchabl e, Internet otherwise fine
[ Edited ]
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02-22-2011 10:11:29 AM - edited 02-22-2011 10:12:32 AM
Yes - I was thinking about this, because I could've sworn that very early on someone (a customer) had tried to self-troubleshoot by switching to google DNS. perhaps that was you?
In any case, I remember it not actually doing very much then... although for now it suddenly "fixes" things. I wish I'd done it myself earlier, so I'd have more data to draw upon. For now, I'm much inclined to believe that it is #3. I don't see any company other than AT&T being interested in AT&T's troubles (esp. given the conflicts of interest present). It may even be at the end of all this it's Netflix screwing us over and AT&T being unable to do much about it.
Last night, I started getting wierd messages popping up during netflix play. every few minutes, a window (in xbox 360) would pop up saying that it can't connect to the netflix server. this is despite me already playing, and continuing to play, the video stream. I'd simply "cancel" and continue watching. But about 10 minutes later, it would pop up again. Is anyone else getting this?
flood99 wrote:What I still don't understand is how some people say the DNS has fixed Netflix when I've had google DNS for weeks on some devices. One of several things must have happened:
1. Either google changed their DNS which purposefully or inadvertently fixed Netflix streaming problem. I would be interested if other DNS servers also make Netflix work ok.
2. Netflix worked with 3rd party DNS services to fix the problem.
3. AT&T did something which purposefully or inadvertently fixed the problem.
4. My problem is different from everyone else and something has changed specific to me.
5. Netflix or other network between AT&T and Netflix changed something which purposefully or inadvertently fixed the problem.
6. Captain Hammer fixed it with his MIND.
ps: is #6 a reference to that Dr. Terrible musical short? if so, hah hah! ![]()
Re: Netflix unwatchabl e, Internet otherwise fine
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02-22-2011 10:28:16 AM
From France to my work network (based in Los Angeles)
1wblindix.sdv.fr 212.95.66.126 0.46 ms2border-gateway1.sdv.fr 212.95.69.226 0.599 ms3te2-4.ccr01.sxb01.atlas.cogentco.com 149.12.208.1 0.634 ms4te0-0-0-6.ccr22.fra03.atlas.cogentco.com 130.117.51.237 3.763 ms5te0-2-0-7.mpd22.fra03.atlas.cogentco.com 130.117.49.149 3.995 ms6te0-2-0-6.mpd22.dca01.atlas.cogentco.com 130.117.51.230 102.62 ms7te0-3-0-4.mpd22.ord01.atlas.cogentco.com 154.54.40.246 114.83 ms8te0-1-0-2.mpd22.mci01.atlas.cogentco.com 154.54.3.202 127.015 ms9te0-0-0-2.mpd22.sfo01.atlas.cogentco.com 154.54.6.34 164.634 ms10te4-2.mpd01.sjc04.atlas.cogentco.com 154.54.28.82 338.432 ms13dc-svl-core1--oak-core1-10ge-2.cenic.net 137.164.46.28 171.965 ms14dc-lax-core2--svl-core1-10ge-1.cenic.net 137.164.46.94 167.241 ms15dc-tus-agg1--lax-core2-10ge.cenic.net 137.164.46.7 168.134 ms16dc-tus-agg2--tus-agg1-10ge.cenic.net 137.164.47.105 167.427 ms17dc-lausd--tus-agg2-decaman.cenic.net 137.164.1.137 168.254 ms18dcp-lausd-gw--la-usd-1-10ge.cenic.net 137.164.13.226 175.995 ms19198.99.93.1 198.99.93.1 169.179 ms
I'll edit this post with France to my home later.
Re: Netflix unwatchabl e, Internet otherwise fine
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02-22-2011 10:07:25 PM
I just wanted to report that Netflix has been working well since Sunday. I was actually able to watch a full movie with good quality without a single stop to buffer. I live in Riverside, CA.
since there have not been too many posts I hope that everyone's problem has somewhat been resolved like mine seems to have been. Can we get some info as to what the resolution was? please don't say "we didn't do anything" because that is worse than "we found a mistake that we made and fixed it". don't worry, i wont ask for my money back or anything.
Zo








