11-17-2007 08:31:09 AM
What I'm upset about is the lack of internal communications between the sales and the technical personnel. at&t should have proper internal software and mapping systems in place prior to implementing service to let the sales people know how far from the nodes service is available and give conservative yesterday. Sales people need to be better informed so I put the onus on the company. Remember the old axiom - under promise and over deliver!
I also work closely with our city government (South Euclid) and will be sure to make the mayor aware of it!
Hopefully, this multi-billion dollar company will get its act together soon!
Looking forward to the SERVICE!
11-17-2007 08:58:50 AM
11-17-2007 10:07:48 AM