This is an issue that ATT does not address nor know how to address. The simple fact is that they are forcing users you have an ATT account in order to send/receive from your own domain or a non att or affiliate domain. I have been furious for years over the poor and lack of knowledge of their support system & people. Entering your ATT or affiliate domain credentials is not a bad thing, just not thought out correctly or it was irreversible and too much software & hardware was developed and produced that could not be modified or updated, they created this mess. ATT & Outlook will work without an att or affiliate account. Why would you want this? Maybe a guest or family member comes in from out of town and would like to send/receive from their website domain address and conduct business using outlook. Happens everyday. If you have a home business, you are forced into using your email address and password you created when signing up with them. Are you expected to give out this sensitive information to a stranger or business prospect? NO. DO NOT. ATT needs to clarify this and train their Tech Support people better. One option is to create ATT or affiliate sub domain accounts. At least you are not handing over your credit card number to a stranger. Nevertheless, this still is not for the regular user and a hassle to experts, support desk, & technical support people. Second is safer and no need to create a sub account or give out your email and password to a prospective customer, family member, stranger, or what have you. INCOMING MAIL SERVER IS YOUR NORMAL SERVER IP OR NAME (mail.xyz.com). Use standard email port 25. If 25 is blocked at the firewall, modem, or router then this will not help you. OUTGOING MAIL SERVER IS: "smtp.att.yahoo.com". This one does need to be checked and the port used is 465. You will find this setting, in Outlook depending on your version, in "more settings--> Advanced Tab". Outlook pre-2000 up to 2010 is all basically the same when dealing with POP accounts. The Verbiage is usually "This server requires an encrypted or SSL connection". In addition, by default, when checking the box the port should change to 465, if not manually change it. This is all to it. When you run a test email or test configuration, Send Test Email will usually fail, but no worries, IT WORKS! I have seen this on medium size Corporate T-1 & Metro Ethernet Connection running Office 97 to Residential customers running Outlook 2010. This is an ATT message board and I doubt this will last long, so whoever gets email working spread the word, because ATT is incapable of telling you this. If an ATT employee sees this post, I left my email and would appreciate a response to years of grief you have given me and companies I have worked for. And thanks for the countless hours with technical support not knowing the issue for a decade. If I am missing the point, whether it is simply security or other, I apologize in advance and look forward to your intelligent response. You did well in the MPLS, ISDN, & Frame markets; you should have left it at that. Residential & Small Business customers who don't have the time to troubleshoot, end up saying "the heck with it' and send their business email from gmail or another web based email company. Not fair to Small Business & Home Business especially during this economic time. Every bit of professionalism counts. How many products do you purchase from example@Zmail.com.ch? Let us do what we can for our nation. Sincerely, John, BRAUNTECHNOLOGYINC.COM
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