06-01-2012 01:04:16 PM
I have noticed during afternoon hours that my U-verse Highspeed Internet cut-out while people are playing on the Xbox 360. I'm not sure why, but i'm thinking along the lines of my connection becomes overloaded because we have 2 PC's, 2 laptops, 1 smartphone and an Xbox 360 all hooked up to one internet line. Is this the problem or could it be that we just need a new modem?
06-01-2012 01:10:31 PM
Which U-verse internet package do you have? Are all of those devices accessing the internet at the same time?
06-01-2012 01:42:19 PM
We just have U-verse High Speed, not all at the same time, I've actually turned off everything except for the Xbox and it still does it so i dont know if its because of the xbox or what.
06-01-2012 01:44:32 PM
Which U-verse High Speed internet package do you have, and which U-verse gateway do you have?
06-01-2012 01:55:38 PM
Are you using Wireless? I see you said smartphone on the same Ethernet, but guess that means Wireless from that line?
06-01-2012 02:06:32 PM
OK, and is the Xbox using Wi-Fi when the cut-outs happen?
Is the Xbox using the Belkin, and the Wi-Fi is disabled on the Uverse router?
06-01-2012 02:27:59 PM
It sounds like Wi-Fi is enabled on both routers?
If so, disable Wi-Fi on the UV RG, and just use the Belkin's.