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New Member

Posts: 0

Registered: ‎11-22-2011

Real AT&T emails?

‎11-22-2011 11:14:40 AM

I have received two emails from supposedly AT&T. The first email said that there is a virus connected with my AT&T email account and they need my username and password to upload new anti-virus to my email account. The second email has the AT&T globe symbol and it looks pretty real, but this email wanted my username, password, and birthdate. I tried to contact AT&T but can't talk to a live person about it.

ACE - Expert

Posts: 14,865

Topics: 1,751

Kudos: 780

Solutions: 255

Registered: ‎05-18-2009

Re: Real AT&T emails?

‎11-22-2011 11:21:59 AM

Those are phishing emails trying to obtain your personal information. Do not respond, and delete the email.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Employee

Posts: 3,251

Registered: ‎09-09-2009

My Device: Can I Give U a Hand

Re: Real AT&T emails?

‎11-22-2011 12:13:23 PM

http://help.yahoo.com/l/us/yahoo/mail/ymail/abuse.html

Fill out the form and send it to Yahoo if the full header shows the it was sent from a e-mail account. If the full header shows another ISP search how to sent the e-maill to them. Many ISPs use abuse@ISPname.com.

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