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Contributor

Posts: 1

Registered: ‎10-07-2010

Sluggish Channel changing and loss of program information.

‎10-07-2010 07:24:25 PM

Is anyone else experiencing sluggish channel changing and searches through the channel menus on their TV? Since the other day, changing a channel or searching through a channel by channel search, it can take up to 20 seconds per channel for it to display. Also, the channels guides are lacking program information and descriptions of the programs.

What's going on?

Guru

Posts: 804

Registered: ‎09-11-2009

Re: Sluggish Channel changing and loss of program information.

‎10-08-2010 10:16:38 AM

Sounds like you need to reboot your system.. I would recommend unplugging the RG (Remote Gateway) and then the DVR box.. if that doesn't work, you'll need to call Tech Support.

Good Luck!!!

ACE - Expert

Posts: 22,101

Kudos: 369

Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: Sluggish Channel changing and loss of program information.

‎10-10-2010 07:00:12 AM

Check how full your DVR is; once it has a small % of space left, it can act like that as well.

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