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Visitor

Posts: 1

Registered: ‎07-24-2012

THE GUIDE BUTTON DOESN'T ALWAYS WORK AND SOMETIMES WORKS ON OTHER TV'S NOT CONSISTENT?

‎07-26-2012 06:13:36 PM

ACE - Wizard

Posts: 3,545

Topics: 11

Kudos: 298

Solutions: 153

Registered: ‎03-11-2010

Re: THE GUIDE BUTTON DOESN'T ALWAYS WORK AND SOMETIMES WORKS ON OTHER TV'S NOT CONSISTENT?

‎07-26-2012 07:03:30 PM

CHASLANE - So you press the guide button & you do not get the guide??

Does the green light blink?

If yes, the STB received the IR & is sloooooow.

If no, either theIR signal is corrupted or the button contact is bad (you would be the first to report this).
The IR signal is fragile - See this - http://www.nilesaudio.com/media/ir.php

Try pointing at the ceiling, floor or back wall. Or, hiding the STB.
What do you mean about the other TVs??
They have the same problem?
The first remote controls other TVs? If yes, well. it's the same IR & works best bouncing off a wall.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Warrior

Posts: 706

Registered: ‎11-29-2008

My Device: U-450, HD Premium Tier, iPhone

Re: THE GUIDE BUTTON DOESN'T ALWAYS WORK AND SOMETIMES WORKS ON OTHER TV'S NOT CONSISTENT?

‎07-26-2012 08:16:13 PM

A very "low-tech" possibility is that the front surface of the remote needs cleaning--I discovered that my dog likes to lick objects on the coffee table sometimes (amongst many other household items) and a quick cleaning cleared up my inconsistent remote performance.

docbombay

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