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U-Verse Internet Can't connect to one website I need for work
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07-10-2012
07:26:34 PM
- last edited on
07-10-2012
08:26:39 PM
by
Phil-101
About 3 weeks ago, I stopped being able to connect to several websites I maintain for work. mykidsisterclothing.net, fivedollarjewelrysale.com, sunday-church-suits-for-less.com. I am not able to connect via any computer in my house. We are not having any problems on our UVerse TV or Phone. I have called tech support so many times. I have done all the basic steps to no avail. 2 techs came out and changed out the boxes from the new black box to the old motorola box and now back to the new black box. Everytime they come out and change boxes I am able to get on for a few hours and then I am kicked off.
[Edited to comply with Guidelines - removed links]
Re: U-Verse Internet Can't connect to one website I need for work
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07-10-2012
07:30:47 PM
- last edited on
07-10-2012
08:26:58 PM
by
Phil-101
I am also unable to access those websites using the links in your message.
The first two links have "%2C" on the end. When I remove those, I can connect:
mykidsisterclothing.net
fivedollarjewelrysale.com
If I remove the "." from the last link, I can connect:
sunday-church-suits-for-less.com
[Edited to comply with Guidelines - removed links]

Re: U-Verse Internet Can't connect to one website I need for work
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07-10-2012 08:34:42 PM
I am now able to get on. It's an now happening intermitten. I am up for 3-4 hours then I can't connect. The service was timing out. Did a tracert on my end and it timed out after reaching AT&T's server in my area. Any ideas why the service is so bad?
Re: U-Verse Internet Can't connect to one website I need for work
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07-11-2012 06:26:07 AM
Why do you say "the service is so bad?"

Re: U-Verse Internet Can't connect to one website I need for work
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07-11-2012 07:11:34 AM
If it's only having issues on one computer check your hosts files:
C:\WINDOWS\system32\drivers\etc
Make sure there are no entries for those sites.
Re: U-Verse Internet Can't connect to one website I need for work
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07-12-2012 12:02:46 PM
No its on all computers in my house including my phone when I am connected to WiFi. Once I turn it off I can connect via AT&T on the phone. All browsers as well. I had a tech tell me that it was the browsers. NOT! Chrome, Firefox and IE give me the same time out message. Like I stated in my message, the AT&T U-Verse internet was working fine 3 weeks ago and now it isn't working for me to get to my websites for work. I am calling the service what it is if I can't get to my work website. BAD!!! For everyone else who doesn't use the internet for work its fine. I need it for work not play.
Re: U-Verse Internet Can't connect to one website I need for work
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07-12-2012 12:27:20 PM
You may want to write down the current setting in case you want to change back.

Re: U-Verse Internet Can't connect to one website I need for work
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07-13-2012 08:51:12 AM
aviewer (Czar) My webhost had me do the same thing on 2 different computers. One running Windows 7 using IE and other XP with Firefox. Neither worked. I am really stumped on this one. It probably is something simple but because I am so frustrated I am missing it.We both thought it might be a problem with Firefox.
Re: U-Verse Internet Can't connect to one website I need for work
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07-13-2012 09:33:49 AM
I am not on the AT&T network right now, and those addresses don't work for me.
On the first, the DNS resolves, but the GET request doesn't ever seem to get serviced.
On the second, I get this:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@mykidsisterclothing.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
In short, I don't think this is an AT&T problem. Maybe "the service" that is "so bad" is that provided by your web host.









