03-12-2010 08:50:25 AM
Up until this week we previously had AT&T's 3.0 DSL (up to 3 Mbps downstream, 384 Kbps upstream). We then switched over to U-verse, but kept roughly the same DSL speed initially (U-verse Pro, which as far as I can tell was supposed to be the same as our previous DSL: 3 Mbps downstream, 384 Kbps upstream). Well, then we saw the offer to get $20 back if we upgraded our U-verse speed, so we went ahead and upgraded to U-verse Max, which as far as I can tell is supposed to be around 12 Mbps downstream, perhaps 1 Mbps upstream (feel free to correct me if I'm wrong).
All that said, when downloading files with our previous 3.0 DSL setup, we would generally top out at around 280-290 KB/Sec. So, when I checked with our initial U-verse Pro (3.0) speed, it was around the same (maybe slightly slower; perhaps 270 KB/Sec). Then, after our upgrade to U-verse max (12.0), I would (doing the math) think the speed would be something like 1.0-1.2 MB/Sec (roughly 4x our 3.0 speed). However, in testing it out over the last few days, we're topping out at around 550-600 KB/Sec. when downloading files. Shouldn't we be higher than that?
I've double-checked our various speeds using Speedtest.net and with U-verse Pro we were around 2.7 (our DSL used to always be around 2.8). With U-verse Max - which I would think would be at least 10, we can't get any higher than 5.8.
Are we be short-changed or are things actually about where they should be? Thanks in advance for any replies/help.
Solved! Go to Solution.
03-12-2010 10:41:29 AM
Check out this thread if on XP:
Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-983-2811 to avoid Mr. Voice Recognition
Your Results May Vary, In My Humble Opinion, Simply a U-verse user, nothing more
03-12-2010 12:15:19 PM
I would go to speedtest.net and see what you get for speeds there. I wouldn't really base any speeds that you are getting on downloading files, there is quite a bit of overhead in the transmission of data when downloading a file.
03-12-2010 12:17:51 PM
Thanks a lot, Chris. That looks promising. I'll have to try/test things out further over the weekend, including using my Mac mini rather than an XP-based PC. I'll try to remember to post back results as soon as I get them.
03-12-2010 02:22:28 PM
Are you running wired or wireless Ethernet? If you're running wireless, try switching to wired just to see if anything changes. If your speed improves on the wired connection that could point to a wireless setup issue.
12-15-2010 06:31:20 AM
FYI: The problem was indeed the computer I was using. Downloads on my older Windows XP-based PC were the slower speed, but downloads using my Mac mini were full-speed, just as fast as they are supposed to be.
Yet another case (among the thousands) to use a Mac rather than a PC.
Thank you to those who pointed me in the right direction!
12-15-2010 06:46:13 AM
Is that PC so old that is has a 10 Mbit ethernet card (instead of a 10/100)?
01-03-2011 09:09:08 AM
The PC (a Dell) was bought new back in 2002 or 2003, but it does have a 10/100 ethernet card (it's not THAT old ).
01-26-2012 09:15:57 PM
"Yet another case (among the thousands) to use a Mac rather than a PC. "
You are comparing an old (2002) PC to a much newer mac mini. I use both myself, but lets make fair comparisons.