02-25-2012 07:24:25 AM
I recently had u-verse voice and phone installed. There is static on the phone line. I have called technical support 3 times to resolve the issue. In this last call, I was advised that my microwave, wireless cell and TV's could be a problem interferring with the phone. She could gave me no solution. That's just how u-verse works. I asked to be transferred to another technician but she said she was unable to do that. What a waste of time again. When I talk there is static and echo but typically the other person doesn't hear the interference. I have rebooted the system as advise multiple times. No success. I wish I never gave this a chance. The u-verse internet drops one of our wireless computers constantly. I was told that perhaps the speed of the internet connection I have doesn't support the activity done online. Never had this issue with DSL. Really?
02-25-2012 07:53:28 AM
Send a PM to Alex who is an AT&T Community Manager on this forum.