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Visitor

Posts: 1

Registered: ‎02-25-2012

U verse Voice

‎02-25-2012 07:24:25 AM

I recently had u-verse voice and phone installed. There is static on the phone line. I have called technical support 3 times to resolve the issue. In this last call, I was advised that my microwave, wireless cell and TV's could be a problem interferring with the phone. She could gave me no solution. That's just how u-verse works. I asked to be transferred to another technician but she said she was unable to do that. What a waste of time again. When I talk there is static and echo but typically the other person doesn't hear the interference. I have rebooted the system as advise multiple times. No success. I wish I never gave this a chance. The u-verse internet drops one of our wireless computers constantly. I was told that perhaps the speed of the internet connection I have doesn't support the activity done online. Never had this issue with DSL. Really?

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 788

Solutions: 247

Registered: ‎05-18-2009

Re: U verse Voice

‎02-25-2012 07:53:28 AM

Send a PM to Alex who is an AT&T Community Manager on this forum.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 5

Registered: ‎09-12-2012

Re: U verse Voice

‎09-16-2012 02:22:29 PM

Thanks--I just did that. If nothing else--it certainly helps to vent

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