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Contributor

Posts: 1

Registered: ‎04-25-2012

U-verse availability question

‎05-24-2012 05:59:36 PM

I really REALLY want to switch ISP's asap but only DSL has been an option from at&t in my area. Now, when I check U-verse availability it shows the internet but only the basic option of 768kbps which I don't know who would even get that. What exactly does that mean? Will the other options become available soon such as the Max ones?

ACE - Expert

Posts: 22,593

Topics: 1,283

Kudos: 297

Solutions: 43

Registered: ‎12-10-2007

Re: U-verse availability question

‎05-24-2012 07:10:02 PM

I suggest you call CS using the phone number in my sig and speak to a CSR about the availability of Uverse in your area. Some people have posted that when they checked online to see if UV was in their area it said it wasn't. But upon calling CS they not only found out it was available but got it installed as well. Can't hurt trying at least.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Master

Posts: 4,201

Topics: 223

Kudos: 301

Solutions: 48

Registered: ‎09-19-2008

My Device: works just fine, thank you.

Re: U-verse availability question

‎05-25-2012 05:31:18 AM

RCSMG wrote:
I suggest you call CS using the phone number in my sig and speak to a CSR about the availability of Uverse in your area. Some people have posted that when they checked online to see if UV was in their area it said it wasn't. But upon calling CS they not only found out it was available but got it installed as well. Can't hurt trying at least.

Better yet call at least 3 times and see how many different answers you get. If it's questionable, I wouldn't mess with it, because you could end up with crappy Uverse speed/reliability and no switching back to DSL, because apparently the policy is, once they turn off a DSL account for Uverse they will not switch it back.

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