Uverse could black out up to 20 Cardinals games

[dwinth]

The twenty game blackout is now over since the last game was this afternoon. I ended up getting tickets behind home plate from a relative for today's game so the final blackout did not affect me.

I would think that there is no reason for further posting on this thread unless someone can think of something that has already not be said.

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Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

[costanza]

I can think of one more thing to post on this thread. will we be going through this again next year? I believe we will.

[texasguy37 ACE - Champion]

Only time will tell.

[oufanindallas]

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costanza wrote:
I can think of one more thing to post on this thread. will we be going through this again next year? I believe we will.

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Only if FSMW pulls another stunt like this.

[costanza]

Your really blame FSMW? How come all the other providers were willing to pay the fee.

Uverse seems to think they are special and above the rules that apply to others.

[texasguy37 ACE - Champion]

I don't know that there are "rules", and U-verse was not the only provider that did not agree to pay additional fees above the contract amount to receive those games.

[oufanindallas]

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costanza wrote:

Your really blame FSMW? How come all the other providers were willing to pay the fee.

Uverse seems to think they are special and above the rules that apply to others.

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Yes I blame FSMW.  They are the ones causing other providers to raise rates.  When you have a signed contract in hand for serveral years worth of service, then decide you want to raise the price because you picked up a couple extra games is pure B S.  They broke their contract and are completely at fault.  It's not the first time they've pulled a B S stunt like that, it happened to the St. Louis Blues as well.  As long as providers pay the extorsion fees then they will continue to pull those stupid stunts.

[bri_man_65]

I blame FSMW also.    FSMW raised cost when they received an additional 20 games from KSDK.   They blocked the 20 games since AT&T already had negotiated a price to carry the channel (FSMW wants to treat the channel like PPV events).  And then when FSMW lost one of the games to ESPN, FSMW picked another game to blackout out to spite AT&T customers.    In theory, FSMW should have gave back money to all the providers that paid for that game. 

[Dread Pirate Ro…]

Thank the BB Gods, the last St. Louis game that was blacked out, is over!!! Can we lock this thread now mod????

DPR

[bailorg]

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oufanindallas wrote:

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costanza wrote:

Your really blame FSMW? How come all the other providers were willing to pay the fee.

Uverse seems to think they are special and above the rules that apply to others.

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Yes I blame FSMW.  They are the ones causing other providers to raise rates.  When you have a signed contract in hand for serveral years worth of service, then decide you want to raise the price because you picked up a couple extra games is pure B S.  They broke their contract and are completely at fault.  It's not the first time they've pulled a B S stunt like that, it happened to the St. Louis Blues as well.  As long as providers pay the extorsion fees then they will continue to pull those stupid stunts.

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I doubt the contract was actually broken.  During the games in question, the screen didn't go blank. FSMW still provided alternate programming.  It just wasn't live baseball.

[dwinth]

A question was posted on Cards Talk, the Cardinal forum on Stltoday.com, regarding future U-Verse blackouts on Fox Sports Midwest for 2012. I have not heard if there has been any progress regarding this matter for 2012.

I would imagine that something will be posted on the Cardinal or Fox Sports Midwest web site regarding the blackout situation before the regular season starts.

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Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

[Jackpot2.0]

I am not complaining to FSM. The contract did not originaly contain the additional 20 games and now that it does it obviously should be a different price. If Att was not full of incompetent people this would not be a problem. This is the final straw. ATT is such a joke of a company, I have been with them 2 years and have had nothing but a headache with the joke of customer service. One day they took money out of my account, next day shut me off, then it seriously took them three days to even find me in the system that I was a customer. They did the same thing to the company I work for yesterday. Just a complet joke and that is not even half of it. {keep it courteous} Yes, thats the answer, send your customers somewhere else. Dont give them what they want. Dont try to settle a dispute so your customers get what they want. Way to go, That is the perfect example of the customer service I have had with ATT. Im calling Dish this morning. Hey I can even have more than 5 recievers going, something else ATT failed to mention when I swithed.

[dwinth]

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Jackpot2.0 wrote:

I am not complaining to FSM. The contract did not originaly contain the additional 20 games and now that it does it obviously should be a different price. If Att was not full of incompetent people this would not be a problem. This is the final straw. ATT is such a joke of a company, I have been with them 2 years and have had nothing but a headache with the joke of customer service. One day they took money out of my account, next day shut me off, then it seriously took them three days to even find me in the system that I was a customer. They did the same thing to the company I work for yesterday. Just a complet joke and that is not even half of it. Then you have some Texas fool telling everyone if you dont like it go somewhere else. Yes, thats the answer, send your customers somewhere else. Dont give them what they want. Dont try to settle a dispute so your customers get what they want. Way to go, That is the perfect example of the customer service I have had with ATT. Im calling Dish this morning. Hey I can even have more than 5 recievers going, something else ATT failed to mention when I swithed.

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Here is a St. Louis fool telling you the same thing. I doubt you are a real U-Verse subscriber. Why would you put up with two years of misery since you state that AT&T is full of incompetent people? If I was as unhappy as you claim to be, I would have switched long before two years were up.

Are you from St. Louis, or do you just want to find fault with U-Verse?  You claim that U-Verse not carrying the 20 disputed Cardinal games is the final straw. This also happened last year. Why did you not quit U-Verse at that time?

{keep it courteous}

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Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.

[texasguy37 ACE - Champion]

It's easier for some people to continuing to complain than it is to take action to change a situation that they don't like.  If you are unhappy with the situation, take some action!  What's the point of continuing to be unhappy and trying to make everyone else unhappy?

[koopmann11]

Are you really an employee of AT&T, if so and you are encouraging people to leave I have to agree with the previous writer, {please keep it courteous}. If you worked for my company I would fire you immediately, apparently the training for customer service is far different at AT&T than it is everywhere else in the planet.

[SomeJoe7777 ACE - Geek]

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koopmann11 wrote:
Are you really an employee of AT&T, if so and you are encouraging people to leave I have to agree with the previous writer,{please keep it courteous}. If you worked for my company I would fire you immediately, apparently the training for customer service is far different at AT&T than it is everywhere else in the planet.

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He's not an employee.  Neither are any of the other Community Leaders.

[TroyIHateU-A-T-T]

You suck AT&T. Just found i you decided not to care 20 FSMW Cardinals game for what reason? I pay you over three hundred a month and i cant watch my baseball??? Tried to log in to complain and suddenly my password dosent work even thou i use it to check my email??????? Then it took forever to create a new password that was "acceptable" Then i had to create ANOTHER new account to post this message even thou i have one for mobile, internet, and television. Just waiting for my cell contract to be up in two months so I can cancel it all!!

{post merged}

[texasguy37 ACE - Champion]

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koopmann11 wrote:

Are you really an employee of AT&T, if so and you are encouraging people to leave I have to agree with the previous writer, {please keep it courteous}. If you worked for my company I would fire you immediately, apparently the training for customer service is far different at AT&T than it is everywhere else in the planet.

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Yet another uninformed poster.  According to your message last year, you were switching back to Dish Network.  Perhaps my advice to change providers if you are not happy is not so crazy.

http://forums.att.com/t5/Features-and-How-To/Uverse-could-black-out-up-to-20-Cardinals-games/m-p/275...

[koopmann11]

Not sure what you mean by uniformed poster but I have better things to do then figure it out. I feel like it was some sort of put down but if you have time to post 12,233 times I feel you life is pathetic enough that I don't need to make it any worse. Enjoy your posting.

[texasguy37 ACE - Champion]

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koopmann11 wrote:

Not sure what you mean by uniformed poster but I have better things to do then figure it out. I feel like it was some sort of put down but if you have time to post 12,233 times I feel you life is pathetic enough that I don't need to make it any worse. Enjoy your posting.

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Thank you, I will.  Enjoy your complaining!  It's interesting how unhappy people come to the forum to attack other members who have no control over what they are complaining about.  Sad.

By the way, how is Dish Network working out for you?

[ShaunMN]

Hi folks, lets try and keep it courteous please. Thank you

[Cardsfan01]

It's hard to be nice when you are missing a fantastic game on TV because of this stupid blackout.

[jghuffman]

I had no idea this was going.  Tried to find the Cardinals game on UVerse last night, 04/10/12, and all I found was a bunch of UFC crap!!!*$%#!!

So, FSN wants UVerse to pay more money for 20 games, UVerse said no, and now we can't see 20 games on UVerse.  But Charter, DISH, etc.. customers can.

AT&T UVerse are you listening?   This is unacceptable.  Like many of you, had I known, I would not have switched to UVerse.  This stinks.

Does anyone know who and how to contact AT&T UVerse to voice our dissatisfaction with this situation?  

[jghuffman]

Courteous?    Who or what was not courteous?  We're just speaking the truth.  

Speaking of courteous, how about letting your customers know the games that are going to be blacked out?  And maybe a message or trailer on the FSN channel stating that the game is blacked out so we don't go nuts trying to find it?

How about some customer service?   

[jghuffman]

Found this on FSN's website.  Finally, can make some sense out of this.  Link to the page on the FSN website is below, also listing the games below that for any of you that would like to have this info.  

http://www.foxsportsmidwest.com/04/09/12/MISSING-GAMES/landing.html?blockID=705496&feedID=9375

Listed below are the Cardinals games you won’t see on FOX Sports Midwest because your video provider has elected not to carry them:

Day                 Date        Opponent                   Time (CT)
Monday           April 9      at Cincinnati               6 p.m.
Tuesday          April 10    at Cincinnati               6 p.m.
Sunday           April 15    Chicago Cubs              1 p.m.
Tuesday          April 17    Cincinnati                   7 p.m.
Monday           April 23    at Chicago Cubs          7 p.m.
Friday             April 27    Milwaukee                   7 p.m.
Wednesday     May 2       Pittsburgh                   7 p.m.
Thursday        May 3       Pittsburgh                   12:30 p.m.
Friday             May 11     Atlanta                       7 p.m.
Wednesday     May 16     at San Francisco          9 p.m.
Thursday        May 17     at San Francisco           2:30 p.m.
Wednesday     June 13    Chicago White Sox        7 p.m.
Thursday        June 14    Chicago White Sox        7 p.m.
Tuesday         June 19    at Detroit                     6 p.m.
Wednesday    June 20    at Detroit                     6 p.m.
Monday         June 25     at Miami                      6 p.m.
Tuesday        July 24      Los Angeles                 7 p.m.
Wednesday    July 25      Los Angeles                7 p.m.
Friday           August 3    Milwaukee                  7 p.m.
Friday           August 10   at Philadelphia           6 p.m.

[JefferMC ACE - Wizard]

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jghuffman wrote:

Listed below are the Cardinals games you won’t see on FOX Sports Midwest because your video provider has elected not to carry them after the Cardinals decided to pull them from the local station (KSDK) and sell them to Fox Sports and then Fox tried to up the prices in mid-contract because they had additional content and AT&T refused to pay the ransom:

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Here, fixed it for you.

[Ish Kabibble]

I am not a Cardinals fan so I have no axe to grind. But it sure seems to me that when EVERY other provider in the Stl area has the games the blame has to be put at the foot of A&T. It's like Hallmark. How is it that Uverse is the only provider that doesn't carry the channel. Even tiny providers like WOW cable have Hallmark on basic cable.Hallmark isn't a deal breaker to me but come on.

[JefferMC ACE - Wizard]

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Ish Kabibble wrote:

I am not a Cardinals fan so I have no axe to grind. But it sure seems to me that when EVERY other provider in the Stl area has the games the blame has to be put at the foot of A&T. It's like Hallmark. How is it that Uverse is the only provider that doesn't carry the channel. Even tiny providers like WOW cable have Hallmark on basic cable.Hallmark isn't a deal breaker to me but come on.

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The Cardinals list 21 total providers who have elected not to pay the additional fee that FSMW added mid-contract for these additional games, so it's not "EVERY other provider."

[texasguy37 ACE - Champion]

All the attention is focused on AT&T U-verse because they are the only national provider on the list.

[bob92691]

This is now season two for the black out. Its really disheartening that you come home from work and all you really want to do is watch the baseball game and find out oh look its not on. Its bad enough we have to pay to watch TV and now our provider does not want to pick up the last 20 games. Way to go ATT. And I agree with the other posters its really hard to be nice when you get blacked out games in return for paying your bill. Thanks again ATT maybe it is time to go back to another provider.......