Will Att Uverse offer NHL Center Ice????

[JamesTheName]

---

sportsman wrote:

Those of you who said you are leaving if you don't have Center Ice:

Don't you see the linup before you sign up for U-verse?

Anyways bye don't let the door hit you on the way out.

Please do noy create a petition thread, and/or 5 other new threads about this channel. We know you want it, you don't have to be annoying about it though.

Message Edited by sportsman on 09-16-2009 11:26 PM

---

As rude and as annoying as you're being? Who asked you anyway? I knew  what they offered when I signed up but, I also knew thought they would add it by now. It's been long enough, Uverse should offer it, plain an simple. And if you don't like what any of us say about this issue, then don't read it. Nobody made you enter this thread. Do you go through all the multiple threads about features and chennels subscribers want and tell them to get the hell out? Lighten up a little. Geez, you must have had some wolf cookies and gorilla milk last night.

Message Edited by JamesTheName on 09-17-2009 07:52 AM

[TreyMW]

Please keep this on topic and courteous please. 

Thanks!

[JamesTheName]

---

TreyW wrote:

Please keep this on topic and courteous please. 

Thanks!

---

Sorry Trey and, I apologize for the little tirade. People like him really grind me.

[klatu10]

I aggree... I had a major customer service problem with Direc two weeks ago.

They actually were dishonest.

With them since 1995...They offered NFL packaged for 150..Gave it to me then took it away.

They use to be tops in customer service...Not anymore.

They are the worst now..

[POdHawksfan]

I have no idea if this is the correct e-mail any more, but once upon a time it was:

{Edited for privacy}

I haven't heard back from my e-mail, but then again, I'm just one person.

Message Edited by TreyW on 10-14-2009 01:23 PM

[sharksfansd]

Sorry, long post here...

 

With their newly rolled out service I received a flyer today that an AT&T U-verse demo truck will be just around the corner tomorrow (with free ice cream too), so no doubt I will take a walk over. 

 

Question is this.  Should I ask those working this truck tomorrow about Center Ice?  Should I take into account whether I get the service in the next few weeks if they give some sort of sales pitch about it “being on the way” or “we should have that soon?”  I will not be in the mood to debate the issue with them, so will not go there at the time.  I am definitely not going to say all of AT&T/U-verse is bad if they do fib about it, as having a forum like this goes to show how much AT&T believes in their product.  Time Warner would not dare having something like this forum set up as on an offshoot of their site.

 

Perhaps I can see if they can turn on NHL Network while I am grabbing my ice cream, as I am prevented from seeing the Sharks/Caps game tomorrow (TW does not have the channel). 

[bri_man_65]

---

sharksfansd wrote:

Sorry, long post here...

 

With their newly rolled out service I received a flyer today that an AT&T U-verse demo truck will be just around the corner tomorrow (with free ice cream too), so no doubt I will take a walk over. 

 

Question is this.  Should I ask those working this truck tomorrow about Center Ice?  Should I take into account whether I get the service in the next few weeks if they give some sort of sales pitch about it “being on the way” or “we should have that soon?”  I will not be in the mood to debate the issue with them, so will not go there at the time.  I am definitely not going to say all of AT&T/U-verse is bad if they do fib about it, as having a forum like this goes to show how much AT&T believes in their product.  Time Warner would not dare having something like this forum set up as on an offshoot of their site.

 

Perhaps I can see if they can turn on NHL Network while I am grabbing my ice cream, as I am prevented from seeing the Sharks/Caps game tomorrow (TW does not have the channel). 

---

More importantly...  where do I go for the FREE ICE CREAM???   hahahahha

[patno13_1]

I wouldn't leave U-Verse because of NHL Center Ice. I have enough other reasons to leave. My first mistake was going to a retail store to sign up. They gave me all the wrong information, offered me promotions they didn't honor and in addition the Tech messed up the install. If you go to indemand.com who handles NHL Center Ice, they show U-Verse offers the package in my Zip Code. I don't know if it isn't final or if I am getting the wrong person at AT&T. I signed up for the Sports Package to get NHL Network and to watch MLB and NHL games on FSN. However, every game is blacked out on all the FSN channels so $10/month is a huge ripoff; at least for my purposes. It would be nice to get NHL Center Ice but it isn't a deal breaker since you can sign up and access it from any PC with an internet connection and get the same results.

[nhl6]

Has anybody got the online version and watch it on your TV thru your computer? Would it be the same as subscribing directly?

 Thanks

[Falaris]

I use Gamecenter. It is just like subscribing for Center Ice (same price too), but you watch on the computer instead. The quality is very good, and hooking up a computer to a TV to watch is pretty easy as long as you have equipment that isn't older than 5 years.

I like it even more as I work on the road and so I can always catch the games. Highly recommended

[choco1122]

Oh and from now on when you sign up with a new provider maybe you should check on the channel line-up yourself instead of relying on what the Rep says.

[bnichols_1]

---

choco1122 wrote:

Oh and from now on when you sign up with a new provider maybe you should check on the channel line-up yourself instead of relying on what the Rep says.

---

Because it is perfectly legitimate for a company to tolerate (or perhaps even encourage) representatives who will lie about anything to make a sale.

[patno13_1]

I didn't choose U-Verse because it did or did not have Center Ice, I was just wondering why In Demand says U-Verse offers it.

[patno13_1]

There is a list of things the AT&T Rep told me that were false. I was given a $10 off for 6 months for my trouble. Whoopie.......

[nhl6]

Watched the pregame Cgy vs Columb,got my hopes up and yes the ol blackout screen appears. this is such BS. Thanks AT&T

[robino2001]

---

nhl6 wrote:
Watched the pregame Cgy vs Columb,got my hopes up and yes the ol blackout screen appears. this is such BS. Thanks AT&T

---

That game is being broadcast for free online tonight... go to sports.yahoo.com to watch it 

[kryptonite]

---

nhl6 wrote:
Watched the pregame Cgy vs Columb,got my hopes up and yes the ol blackout screen appears. this is such BS. Thanks AT&T

---

And that is the case with EVERY OTHER PROVIDER.   If I had DirecTV with the Sports Pack, I could watch similar pregame shows, but I would still need to order the league's PPV package in order to watch the live games.

Many times, the regional sports networks reair the games, either in the overnight hours, or the next day.  These re-airs are usually not blacked out.

My cousin lives in NY, but is a fan of out-of-market teams.  He watches the pregame and postgame shows on the regular RSN, but has to switch to the league package (involves changing the channel) for the actual game.

Message Edited by kryptonite on 10-21-2009 03:39 PM

[kryptonite]

---

choco1122 wrote:

Oh and from now on when you sign up with a new provider maybe you should check on the channel line-up yourself instead of relying on what the Rep says.

---

Holy cow

This guy actually talks sense.

Would I move in to a new neighborhood without looking at the crime rates, the school districts, location of shopping/entertainment districts, and other things?  Judging by the number of people that sign up with AT&T without looking at their services, many people on this site would.

ZOMG!!!!  NEW NEIGHBORHOOD!!!111ONEONEONEONE  MUST LIVE HERE!!!! NOW!!!!!

*three weeks later*

OMG!!! CRIME AND CORRUPTION!!! I DIDN'T REALIZE IT!!!!! I HATE THIS AREA!!!!!! MOVING OUT!!!!!

Message Edited by kryptonite on 10-21-2009 03:40 PM

[POdHawksfan]

I have no idea if this is the correct e-mail any more, but once upon a time it was:

{Edited for privacy}

I haven't heard back from my e-mail, but then again, I'm just one person.

Message Edited by TreyW on 10-14-2009 01:23 PM

Apparantly, XXXXXXXXX was the correct e-mail address.  There is nothing PRIVATE about an executive's e-mail.  I didn't list an e-mail that could not be deduced.  Further, I got that e-mail address from a PUBLIC location.  Hard to be PRIVATE when you make it PUBLIC.  He belongs to JIgsaw which is an networking site for executives.  Should he desire his e-mail to be private, he should not make it public.  As such, I can only presume that he does not wish to be concerned with such trivialities as customers who desire his favor regarding programming.   Personally, if he would have sufficient personnel resources so as to delegate these concerns.  Instead, I get censored for having the resourcefulness and the chutzpah to publish his very PUBLIC e-mail in this forum.

Oh, and Trey, before you warn me to be civil, this IS civil.  Just because we disagree vehemently with one another does not make this uncivil.  We can become uncivil, if that is what you would prefer.  :-)  Please do not edit this e-mail as a way to defend your superior and then hide behind privacy.  He's chosen for this information to be public in one forum already.  I am simply publishing that which he has already published.

Peace

Kevin

who has already established a new gmail account to continue this conversation once he gets banned for this post.

Message Edited by TreyW on 10-21-2009 09:10 PM

[POdHawksfan]

Choco1122 said:

Oh and from now on when you sign up with a new provider maybe you should check on the channel line-up yourself instead of relying on what the Rep says.

Following this logic, maybe we should simply stop asking legitimate questions of all businesses and professionals, and simply research everything ourselves.  I mean afterall, why should I expect a physician or pharmacist to ACTUALLY know what interaction one medicine might have on another medicine that I'm taking.  Oh, wait, there is that malpractice issue.  Sorry, my bad!

Many people in this day and age don't have the time to do research on much of anything.  For that reason, companies hire sales representatives to explain the nature of their products to the general public.  While sales reps cannot be expected to represent the negative issues surrounding their companies, it is a general expectation that they will NOT misrepresent the potentially positive things about their company.  In fact, there are laws against false advertisement that govern what may be published about a product.  A sales rep who says "Yes, we have NHL Center Ice."  when they cannot confirm for a fact that such a service actually exists, while not illegal, is unethical.  Good sales people understand that their job is to properly represent their products.  Misrepresenting for a sale is generally  frowned upon by high caliber sales folks.

Peace

Kevin

[elzebub]

'Oh and from now on when you sign up with a new provider maybe you should check on the channel line-up yourself instead of relying on what the Rep says.'

Gee, why didn't we think of that. The point myself and others are making is that we did check the line-up and were aware that it wasn't available, then called and asked about it and were told it was coming soon when obviously it is not. 

Oh and from now on when you post in a forum maybe you should read the whole thread before you start giving advice.

[MacGyver_1]

Well it doesn't look good.  Today, Gary Bettman was asked on his radio show about Center Ice and AT&T U-Verse coming to an agreement....Gary responded by asking if U-Verse was part of Fios.  It must not be high on his list of things to get done.  The replay of his show should be available on nhl.com in a few days, it was the 2nd or 3rd caller.  However, he did say to contact NHL's TV Broadcasting department for an update and our TV service provider.  I'm really interested on hearing what issues are preventing an agreement.  This morning AT&T said there are now 1.8M U-Verse TV customers, I just hope inDemand network is not blocking this deal to help their owners cable businesses.

Message Edited by MacGyver on 10-22-2009 06:42 PM

[bnichols_1]

"Gary Bettman was asked on his radio show about Center Ice and AT&T U-Verse coming to an agreement....Gary responded by asking if U-Verse was part of Fios.  It must not be high on his list of things to get done."

It's obvious that it's not even on his list if he doesn't even know what it is. Last week when I suggested that people call to ask him (I can't during the time slot he's in because of work) this was about the last response I expected. He works in NYC and lives in the suburbs. I guess ATT isn't working the Big Apple if he's never heard of it.

[sharksfansd]

---

MacGyver wrote:
Well it doesn't look good.  Today, Gary Bettman was asked on his radio show about Center Ice and AT&T U-Verse coming to an agreement....Gary responded by asking if U-Verse was part of Fios.  It must not be high on his list of things to get done.  The replay of his show should be available on nhl.com in a few days, it was the 2nd or 3rd caller.  However, he did say to contact NHL's TV Broadcasting department for an update and our TV service provider.  I'm really interested on hearing what issues are preventing an agreement.  This morning AT&T said there are now 1.8M U-Verse TV customers, I just hope inDemand network is not blocking this deal to help their owners cable businesses.

Message Edited by MacGyver on 10-22-2009 06:42 PM

---

A couple of us mentioned his showing during the last few weeks, so thanks to whomever asked him.  He probably wouldn't take the same question again, but if I did have a chance to talk to him I would want to ask him a follow up.  What kind of revenue, if any, does the NHL get from the Center Ice package?  In the absence of having the ability to order the package many can go on-line to watch the games (and I am not talking about NHL's Gamecenter site). 

I don't blame Bettman for not knowing U-verse at this point if it is not being advertised in the area where he works/lives.

[MacGyver_1]

The audio replay of Gary Bettman's 10/22 show is available free on www.nhl.tv.  If a video highlight starts to play you can click on the stop button in the video.  On the left hand side click on "LIVEWIRE" (your mouse pointer will bring the menu to the top), then on the right hand side scroll down to the archive section for NHL Hour Oct. 22, 2009...click Play

Here's the fun part, it doesn't play right away because they recorded an extra 30 mins prior to the start of the show (60 min show, but 90 min recording).  Bettman's show starts at about the 30 minute mark.  If you give your computer a minute or two to load the full show, you can click on the progress bar to advance thru the show, the question on U-Verse is at around the 37 minute mark.

[DontHangUpOnMe]

bottom line the channel wasnt there when you received the service theres definite means to get the coverage and the uverse still has the NHL network. i know it isnt everything you had been hoping for or told could be should be would be, BUT the uverse has alot to offer. if its a deal breaker, no contract. But as far as reps go they arent always up to date and are told that channel line ups are constantly increasing, it makes sense that UV would assume that they would be receiving center ice very soon, look in this forum, they clearly know its on high demand.

[Leeps97]

Does anyone know if this has been resolved yet?  I switched to ATT Uverse in anticipation of being offered the NHL Center Ice Package and as of today, a CSR could not help me with this package.  Is this offered with ATT Uverse now?

Thanks!

[bill4002]

I am kind of surprised that u verse does not offer center ice , due to the fact that uverse carries the nhl network. You would think that the nhl network would not allow u verse to carry its network without some agreement to carry their center ice package. I am pretty sure that Nhl center ice might be the first package for u verse to pick up since u verse carries the nhl network. The nba league pass and mlb extra innings package might be far down the road as uverse does not carry the  Nba tv or mlb tv  channel, and u verse would have to carry them before they could even carry the extra innings or league pass package.

---

[bnichols_1]

It could be that the only reason that UV carries the NHL Network is that the NHL DOES NOT mandate that Center Ice be carried. Since UV has announced (in a postcard a couple of weeks ago) that contract difficulties might mean than NHL Network will be dropped at the end of September, maybe the NHL has begun to insist that Center Ice be carried.

I have never figured out why ATT doesn't carry all of the out of market sports networks (except the NFL which is exclusive to satellite). Subscribers have to pay extra ($100-200 per season) for these channels and ATT would get a cut from each subscriber. These things are win-wins for the leagues and the providers such as UV.

[hwkn]

Uverse doesn't carry the out of market sports packages because they don't think enough people want them to make it worth paying what the leagues charge for the packages.[we need to prove them wrong by emailing em and telling em otherwise].