audio delay when skipping forward or back

[tlee111]

Hi,

I am not sure if this is directly related to the DVR, but when I skip forward or back, using the skip feature instead of the fast/slow, the video shows up pretty much instantly and continues to play but the audio I have to wait sometimes a good 10 seconds before anything is heard, but once its heard, it's fine.  its annoying when I can't skip exactly to where I want because i would miss what's said in the content/show, so I end up stop skipping before the commercial is even over, or skip backwards and watch the commercial and wait for audio to come on. 

how its currently wired, is that the DVR goes to my HTIB then goes to TV.  all via HDMI.  You would think video would have more of a problem than audio, but its the other way around. 

It didn't have this much of a problem with comcast on same setup, there was however, a sub 1 second audio delay with comcast.  I want to say this is because of my receiver/HTIB set up, but it doesn't make sense because comcast's box was fine/tolerable.  is there an audio strength issue from the DVR here? 

[RCSMG ACE - Master]

Try doing a hard reboot of the dvr by unplugging the ac cable for 30 seconds and then reconnect it.

[bugmenot121]

I have that same issue with my Denon 5.1 system and I don't think unplugging the DVR fixes it.

It's directly related to the audio system. The issue doesn't appear with speakers that are built-in to the TV.

[tlee111]

the audio system works fine with a different set top box (comcast) so its not completely at blame here. It would be nice for AT&T to step up and figure this out...

[shaunole]

I'm experiencing the same issue. I am running ethernet to the DVR as my gear is in a closet not close to the Coax input in the room. Have you found any resolution to the issue?

[tlee111]

no, i don't have a solution. IIRC mine is also ethernet, but its feeding of the router right next to it. The router is fed by coax from the wall. It doesn't really matter what the medium is, its DSL from outside anyways right? the problem is between the DVR to next device toward the display.

[shaunole]

I believe so. However, it could be in how the DVR is decoding the signals. I run Ethernet to the DVR, HDMI to the TV and I've tried both: running an optical line directly from the DVR to our Audio Receiver (Removing the TV from the audio equation) as well as running optical from the TV to the receiver.

I'm still a bit bothered that the issue hasn't resolved itself. I'm not certain what direction to go here. Maybe a call to Customer Support is warranted. Perhaps ATT Staff can chime in here.

[aviewer ACE - Wizard]

shaunole  & tlee111 - Here's a thought. The DVR turns off the sound when FF then turns the sound back on when play resumes. You have your HT receiver in an auto detect mode. When it sees the sound go off then return it must sample the new signal to auto set the mode.

Change the setting in the HT receiver to remain fixed on the mode you use. Thenthe speakers will not need to remain off while it is deciding on the mode.

[blujacket]

I have the same issue with my set up, wasn't a problem with Dish's dvr. Maybe a future firmware will fix it.