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Visitor

Posts: 4

Registered: ‎10-20-2011

loose signal

‎04-16-2012 07:32:36 PM

Almost daily I loose the signal from the Fox News high definition channel. This happens about 7:30 P.M. Central time on Channel 1210. I can switch to the analog channel (210) and watch. Channel 1210 comes back to life around midnight. This is the only channel this happens to. High Def. or otherwise. I'm not recording at the time or have anything else on that might affect the signal. What could be causing this?

Forum Regular

Posts: 107

Registered: ‎03-04-2012

Re: loose signal

‎04-16-2012 09:24:33 PM

http://forums.att.com/t5/Features-and-How-To/Lost-channel-same-time-every-night/m-p/3156889

If unplugging the box while you're not recording anything doesn't do the trick, then call tech support.

Unplug box when you're not recording anything

Wait 30 seconds

Plug back in.

Does problem still occur? Call tech support.

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: loose signal

‎04-17-2012 12:31:33 PM

Is this problem happening on one of your stbs or all of them simultaneously?

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Professor

Posts: 6,417

Topics: 1,107

Kudos: 131

Solutions: 31

Registered: ‎04-21-2008

My Device: LG Optimus (Virgin Mobile)

Re: loose signal

[ Edited ]

‎04-17-2012 01:56:11 PM - edited ‎04-17-2012 01:59:13 PM

hallbck wrote:
Almost daily I loose the signal from the Fox News high definition channel. This happens about 7:30 P.M. Central time on Channel 1210. I can switch to the analog channel (210) and watch. Channel 1210 comes back to life around midnight. This is the only channel this happens to. High Def. or otherwise. I'm not recording at the time or have anything else on that might affect the signal. What could be causing this?

This is what I call the "Black Screen of Live TV." It is a known U-Verse issue and I have only seen it on the DVR set. It can affect any channel, HD or SD. You should be able to see it in preview mode (ie go down a channel, press the up arrow to invoke channel in channel preview and the picture is displayed) and record it, just fine. You can restart the DVR box and all will be fine but that messes with recording live tv. This happens to almost everyone, as far as I know.

Award for Community Excellence (A.C.E.) achiever for 2012*

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