samsung captivate phone won't connect to uverse RG wireless

[gatorbrit]

My new phone - a samsung captivate won't connect to the Uverse wireless in my house.  Pretty annoying given that the phone is on ATT also.

All my other wireless devices connect just fine.   The captivate says that it is connected and the connection icon shows up, but when you try to open a website you get nothing.

Any ideas?

[oufanindallas]

I have the Fascinate, same phone only Verizon and I have no issues connecting.  Make sure you have the correct wireless type and that your password is correct.  Wife and I both have  no issues.

[gatorbrit]

Thanks - I am sure there is just some simple setting that is getting messed up.  Question is what?

[TexasEd]

I have a Captivate and it connects just fine.  You might try deleting your RG from the wifi list and then reconnecting to make sure your password and id are correct.  A second thought might be your anti-virus, if any.  Some AV programs will monitor your wifi connections to prevent intrusion.  Other than that, dunno.  Maybe someone else will have an idea.

[ScottMac]

Verify the security mode your RG is in: WEP or WPA (using TKIP or AES) and match it on your phone.

Also make sure tehre are no leading or trainling spaces on your passphrase (space = ASCII 20, it's a character just like a letter or number).

[BobShimer]

I can connect and do most everything, BUT I cannot schedule or initiate dvr recording with the app. Plus the way the web site is designed you can only access the first few channels. Can record for those though. AT&T advertises recording from anywhere with your smartphone. Well! WE CAN'T!!!! This could be construed as false advertising. Just get someone who is competant to get this fixed. Others can do it. Its your services so you should be able to figure it out!

[spd2demun ACE - Master]

Do you have Uverse HSI?

[oufanindallas]

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BobShimer wrote:

I can connect and do most everything, BUT I cannot schedule or initiate dvr recording with the app. Plus the way the web site is designed you can only access the first few channels. Can record for those though. AT&T advertises recording from anywhere with your smartphone. Well! WE CAN'T!!!! This could be construed as false advertising. Just get someone who is competant to get this fixed. Others can do it. Its your services so you should be able to figure it out!

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I have VZW for my wireless network so I cannot use the UVerse App just anywhere.  However, if I connect to an AT&T hotspot or use the wi-fi in my house, I can schedule recordings from any channel.  The library is seriously lacking, but I have the TV.com app and find better programming there for my phone.