04-01-2012 01:27:45 AM
We have uverse 12mb internet at our house. Its been going about 7mb since we got it and it occasionally went to like 9mb but recently its been taking like 5 minutes to load one 3 minute youtube video, thats not even in hd. so i am wondeing what could i do to make my internet to the speed we pay for?
04-01-2012 09:18:22 AM
Are you getting the same speeds with both wired and wireless connections?
04-01-2012 11:13:17 AM
Which U-verse gateway do you have? Also, do you have U-verse TV?
04-01-2012 01:11:17 PM
The gateway is the router/modem that U-verse provided for the service.
04-01-2012 04:38:56 PM
Thanks for the info.
Can you download and install SomeJoe's tool at the link below?
Once you install the tool, please post screenshots of the following tabs: IP/Profile, Error Table, Bitloading, & Coax/HPNA.
We can take a look at the screenshots to see if there appears that you might be an issue with your system.