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Contributor

Posts: 2

Registered: ‎06-30-2012

why does my number show as "restricted" on other's caller id?

‎06-30-2012 09:56:08 AM

ACE - Master

Posts: 3,692

Topics: 13

Kudos: 310

Solutions: 180

Registered: ‎03-11-2010

Re: why does my number show as "restricted" on other's caller id?

‎06-30-2012 10:09:21 AM

sganderson6026 - It is possiblethat it was set up that way in error. Call in to have it changed. Call U-verse for VOIP or telco side for POTS.

Could be your feature to block your caller ID is on. I would say that should last for only one call. But maybe not. With POTS you need to dial a code to cancel. With U-voice you can use a code or website.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

Posts: 2

Registered: ‎06-30-2012

Re: why does my number show as "restricted" on other's caller id?

‎06-30-2012 10:32:59 AM

Do you know where on the website I can make this change?

ACE - Master

Posts: 3,692

Topics: 13

Kudos: 310

Solutions: 180

Registered: ‎03-11-2010

Re: why does my number show as "restricted" on other's caller id?

‎06-30-2012 10:42:27 AM

sganderson6026 -

This is the link to manage your calling features. If your caller ID blocking feature is on you can turn it off here. If your problem is the base setting is wrong you have to call customer service. - https://www.att.com/olam/passthroughAction.myworld?actionType=ManageVoipFeaturesRedirect&customerTyp...

Here is the link listing your calling features -

https://www.att.com/esupport/article.jsp?sid=KB401850&ct=9000083&pv=1&title=U-verse+Voice+Calling+Fe...

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