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Visitor

Posts: 1

Registered: ‎05-21-2012

Wi-Fi connection at home keeps dropping

‎05-21-2012 11:12:58 PM

I got a new router that is powerful enough to get a signal across the street but my iPhone 3GS will only connect to my wifi when I go into the kitchen or within 15 ft of the router. My iPhone connects from my bedroom and office sporadically. Why does it do this and can I do something about it in my settings etc on my phone?

Moderator

Posts: 48

Registered: ‎02-17-2012

Re: Wi-Fi connection at home keeps dropping

‎05-22-2012 07:28:48 AM

Hi,

I apologize you are having this issue. To help isolate the problem. Are other devices connecting to the router showing the same problem?

Thanks,

wmertke

___

I am an AT&T ConnecTech employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

I'm here to help with any technical issues you may have but if you need advanced ConnecTech support over the phone, please visit the
ConnecTech website or call 1-800-344-1734 (Phone support is available 8 am – 11 pm Central Time, 7 days a week)

Visitor

Posts: 1

Registered: ‎05-22-2012

Re: Wi-Fi connection at home keeps dropping

‎05-22-2012 12:43:28 PM

you have to go into your settings>wifi and clear the settings, then it should work

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