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Posted Jul 13, 2013
2:05:18 PM
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myatt app not showing wireless account info

Hello.  I use the "myAT&T" ios app and previously it would allow me to choose to look at either my U-verse account or my wireless account when I logged in.  I had an extra passcode for my wireless account so it would also ask for that, or it would give the option of skipping it.  I accidentally hit the button to skip it once, and now the app will only show my U-verse account.  (The two accounts are linked, so I only have one login id/password.)  I have removed the passcode requirement from my wireless account but it still doesn't show up in the app.  I deleted the app and re-added it but I still get the same result.  In fact, it still prepopulates my id even after deleting and re-adding the app.  How can I get this app back to where it will show me both wireless and U-verse account info??  Thanks!!

myatt app not showing wireless account info

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(1) Me too
(1) Me too
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Jul 13, 2013 3:08:01 PM
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I had same problem.....called them and they are working on it....supposedly.  I think they upgraded the app recently, according to them.

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