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Visitor

Posts: 1

Registered: ‎04-06-2012

ATT messed up the promotion and charged me early termination fee.

‎04-06-2012 08:52:23 AM

I ordered an high-speed internet service with $14.95 and without early termination fee. Also I confirmed this by online chatting because I did not find any word about early termination fee.

Now I am charged with this early termination fee. I tried to call to correct it but I was told that they could not do anything. ATT system is really a messed up one. The worse thing is they know they are wrong, but they will not corret it.

ACE - Master

Posts: 22,101

Kudos: 376

Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: ATT messed up the promotion and charged me early termination fee.

‎04-16-2012 01:05:48 AM

Try contacting Alex, one of the AT&T Community Managers for further assistance.

baneyx wrote:

I ordered an high-speed internet service with $14.95 and without early termination fee. Also I confirmed this by online chatting because I did not find any word about early termination fee.

Now I am charged with this early termination fee. I tried to call to correct it but I was told that they could not do anything. ATT system is really a messed up one. The worse thing is they know they are wrong, but they will not corret it.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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