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DSL Usage charge
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07-10-2012 07:57:20 PM
Solved! Go to Solution.
Re: DSL Usage charge
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07-30-2012 03:50:37 PM
satyrias wrote:
I don't know the correct AT&T contact email address to give a suggestion regarding Internet usage. AT&T started to charge $10 for every 50 GB above 150GB of usage every month. If someone uses 151 GB, he/she will be charged $10 for the block of 50GB. It is fair to charge the over limit usage proportionately. In this case, charge $0.20 for every 1GB above 150GB usage instead of exploiting the customers. Nobody can stop using the internet at the exact 150GB limit to avoid a $10 charge. This kind of exploitation is the reason, Congress recently blocked the T mobile merger. After they merged with SW Bell my telephone bills went up. That is an another example why Congress need to block this kind of mergers. If you know the correct email address of the appropriate department to give a feed back, please post here. Thanks.
Welcome satyrias and thank you for the feedback. The following solutions also provide additional information on broadband usage that might help...
Tips for managing your monthly Broadband Internet data usage
If you have other account specific questions, please send me a Private Message with your name, account number, phone number and the best time to contact you. We'll get you in touch with the appropriate group.
*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
Regards,
Alex
Rethink Possible
Private Message (ATTCustomerCare for account specific help)
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