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DSL bill increased this month!!!!
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07-25-2012 05:46:22 PM
I have a combined bill for ATT wireless, DSL, and home phone. This month, my DSL LITE(read LITE) increased from 14.95 to $25!!!!! and I don't even have Naked DSL!! I bought home phone service several years ago pretty much to keep the DSL charge low!!! I chatted with one of your reps and they pretty much said "Sorry there's nothing we can do about it".... and even having a combined services does not help!!!!! And my speed is very slow, clocking it most of the time at .65 Mbps!!!! I will cancel BOTH my home phone service and DSL. It is ridiculous to pay $25 for .65Mbps!!!
Re: DSL bill increased this month!!!!
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07-30-2012 03:00:40 PM
ray500 wrote:
I have a combined bill for ATT wireless, DSL, and home phone. This month, my DSL LITE(read LITE) increased from 14.95 to $25!!!!! and I don't even have Naked DSL!! I bought home phone service several years ago pretty much to keep the DSL charge low!!! I chatted with one of your reps and they pretty much said "Sorry there's nothing we can do about it".... and even having a combined services does not help!!!!! And my speed is very slow, clocking it most of the time at .65 Mbps!!!! I will cancel BOTH my home phone service and DSL. It is ridiculous to pay $25 for .65Mbps!!!
Welcome ray500 and thank you for posting. I would like to help. Since this is account specific, please send me a Private Message with your name, account number, phone number and the best time to contact you. We'll get you in touch with the appropriate group.
*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
Regards,
Alex
Rethink Possible
Private Message (ATTCustomerCare for account specific help)
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