Modem payments

[also27]

I made a post a few weeks back about having to "purchase' AT&It's modem. I'm not sure if anyone replayed but I would love some feed back. I called a few times to customer service about not wishing to pay 100$ a potential paper weight, and was told I could sell their modem on craigslist or eBay if I no longer want AT&T's service after my 1 yr contract is up. What kind of bull is that? I had RCN in Chicago and WOW  in Michigan and never once had to buy their equipment. I asked about a rebate and was informed that its only valid if you have a phone line or cable. The service I ordered was the 19.95 internet service because in today's economy necessities really ( I fee)l don't include outrageous bundles packages that barely get used because we work all day. So tell me please what are my options because there is no way that I'm paying 100$ for something that will be useless if I choose a different provider in a yrs time?

[ATTAlexCM]

---

also27 wrote:

I made a post a few weeks back about having to "purchase' AT&It's modem. I'm not sure if anyone replayed but I would love some feed back. I called a few times to customer service about not wishing to pay 100$ a potential paper weight, and was told I could sell their modem on craigslist or eBay if I no longer want AT&T's service after my 1 yr contract is up. What kind of bull is that? I had RCN in Chicago and WOW  in Michigan and never once had to buy their equipment. I asked about a rebate and was informed that its only valid if you have a phone line or cable. The service I ordered was the 19.95 internet service because in today's economy necessities really ( I fee)l don't include outrageous bundles packages that barely get used because we work all day. So tell me please what are my options because there is no way that I'm paying 100$ for something that will be useless if I choose a different provider in a yrs time?

---

Welcome also27.  Thank you for checking back. For assistance with account specific questions/concerns, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the group that can look into it.

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

Regards,

Alex

[also27]

Hello,

After sending my post I got a call from Anthony G from the social media team. They removed the modem fee(100$) and reestablished the activation fee(49.95) which I was happy to pay. Thank you very much.

Andrew