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Visitor

Posts: 3

Registered: ‎05-17-2012

AT&T Won't let me sign up for Netzero DSL

‎05-17-2012 01:06:13 PM

I recently placed an order for NetZero DSL only to have them cancel my order stating that AT&T rejected NetZero's request because I currently have DSL (presumably with AT&T).

I only have AT&T home phone service. I canceled my AT&T DSL and the tech support person on the phone told me that my account was clear and I should be able to order NetZero.

I talked to AT&T and NetZero tech. support and they have me going around in endless circles with nobody really caring or making the effort to resolve this issue. Unfortunately, neither of them wants to make the effort to contact the other party about this.

Can any of you help me? I am at my wit's end on this issue.

Visitor

Posts: 27

Registered: ‎05-14-2012

Re: AT&T Won't let me sign up for Netzero DSL

‎05-17-2012 02:57:46 PM

Contact your congressman. You'll get results. Other than that, you are going to keep going around and around

Visitor

Posts: 3

Registered: ‎05-17-2012

Re: AT&T Won't let me sign up for Netzero DSL

‎05-17-2012 06:31:11 PM

lol

I was hoping an AT&T rep. would see this and be able to help me out.

Visitor

Posts: 32

Registered: ‎09-28-2009

Re: AT&T Won't let me sign up for Netzero DSL

[ Edited ]

‎05-26-2012 08:48:09 AM - edited ‎05-26-2012 08:52:03 AM

nutzero is trash, your better off sticking with AT&T. If you go with nutzero, have fun with your 4gb monthly limit... on it's highest available plan

Visitor

Posts: 3

Registered: ‎05-17-2012

Re: AT&T Won't let me sign up for Netzero DSL

‎05-26-2012 03:33:06 PM

I want to get the netzero DSL not the wireless. And the lack of help I am getting from AT&T tells me that they are trash also.

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