07-05-2012 11:41:36 AM
Hello, I'm still wet behind the ears when it comes to my DSL service but I've done all the troubleshoots that were given to me but nothing has fixed my issue:
My DSL link would randomly drop service and I would have to wait different amounts of times to restore itself. (From 1-2 min to a couple of hours.
I've tried to call, but tech service only tells me that its probably the router (which is less than a half year old) or that the wires in my house are old. I'm wanting tech service to come out but I don't want to pay to only hear that it wasn't my house.
P.S.. I've had multiple friends that also have the same service deal with the same issue and they live clear across town from me.
07-05-2012 12:16:04 PM