08-07-2012 11:54:46 AM
I have noticed that my intente bill has gone from 50.00 to 65.00 over the last three months, and I see this is because I am now on HSI elite. what is it, and how did I get here? How do I get OFF and back on some reasonable rate? What advantage is there for me? I don't care about speed, as that comes from the machine, not the connection. I have an older modem and have thought that I could not upgrade, as this modem is more than a year old. Is this why I am being charged more? Very confused person here.