Request a dslam

[JRG135]

I have had dsl from at&t before. It was the elite plan with 6mbps. It was wonderful but a year later it just dropped. I had a tech man come over to check. He told me apparently I live to far from a box that is set up a couple blocks away( I assume that is what people call a dslam). I switch to Comcast thinking it would be good for gaming. While everything is good I still see a drop while I game. Losing gun fights because of lag is frustrating. I currently get 35mbps down and 5mbps up with Comcast. I switched to at&t again with their uverse hopping it will solve my gaming problem. But the connection keeps on dropping so I switch back to Comcast. I know at&t has the potential to be the aid to my problem because my friend has dsl service from at&t. He lives close to the dslam and while playing on his connection I win almost all my gun fights. His connection is just 2mbps while I have 35! Is there a way to get my own dslam or get one for the neighborhood I live in? My neighborhood can benefit from this as well and solve my problem as well. AT&T has always been there when I needed it and hopefully their can be a way to solve my issue. If I can get my own dslam(like a miniature one if it's possible) that would be awesome. I know it may not be a good reason to put a dslam just for me but my neighborhood is far from the dslam and it would provide them with a better experience with their Internet.

[JRG135]

Any reply would be nice.

[jamileh]

I'm sorry that you're having lag when you play online, I know that's frustrating. 

It sounds like you had a similar issue with Comcast. Have you ruled out any issues with the way your network is set up?

[JRG135]

I've set my modem and router to every room I have and I still see drop In connection. I have comcast now but I want to switch to uverse because it's my own line and not shared with the entire neighborhood. The problem is that the first month with uverse 18mbps down was that it continued to say I had no service, so that made me switch back to comcast. Is their a way where I can have a dslam for my neighborhood to give me amazing speeds?

[jamileh]

We definitely want everyone to have amazing speeds .  

It's great that you've tested your network in different rooms. That helps determine that the issue isn't because of distance. 

Have you done any troubleshooting with the modem and router itself?