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Visitor

Posts: 4

Registered: ‎01-06-2012

Self-installation on a multi-line phone

‎01-06-2012 11:36:30 AM

I am interested in finally getting DSL. My billing and wiring situation is somewhat unusual, however, and I am uncertain whether it is possible to self-install in my circumstance.

My parents have a multi-line phone w/ two numbers (his and hers). Neither is interested in the Internet in any way, shape or form.

I currently use one of the lines for dial-up. Only two of the four wires are connected to my wall jack, so I always dial out on the same line.

What I want to do is get DSL for myself. This would be separately billed from my folks, but would use their existing copper wire. I would not want voice service or a new phone number, just DSL. The wall plate would go by my computer and single line filters would go on their two jacks.

Is a self-installation possible in this situation? Will DSL co-exist with their multi-line phone service?

Visitor

Posts: 7

Registered: ‎09-19-2008

My Device: Samsung D807

Re: Self-installation on a multi-line phone

‎02-01-2012 07:33:47 PM

You would need your own dedicated line unless one of your parents allows you to piggyback on their account. Let them know that you being on the internet would not block them from sending/receiving phone calls any more and they would probably jump at the chance to have you stop hogging the phoneline for internet. HEHE

Visitor

Posts: 4

Registered: ‎01-06-2012

Re: Self-installation on a multi-line phone

‎02-06-2012 08:19:45 PM

I am cleared to use the existing copper wire - this is not a situation where I am going behind anyone’s back to install DSL.

I have read conflicting information about DSL compatibity with multi-line service, however.

What I really need to know if I can self-install on a multi-line system. I need to know if DSL will co-exist with their multi-line service or whether I would have to go through the hoops of having another separate physical copper line installed.

Visitor

Posts: 4

Registered: ‎01-06-2012

Re: Self-installation on a multi-line phone

[ Edited ]

‎03-06-2012 12:44:29 PM - last edited on ‎03-06-2012 01:30:02 PM by Phil-101

Well, it’s been 2 months to the day since I asked my question. I’ve had one visitor take a stab at answering and 2 months of blissful silence from anyone at ATT who might actually have any technical knowledge.

I see the spirit of Ernestine is alive and well at the new AT&T.

Thank God I didn’t actually spend money to find this out. The lack of attention to this board from anyone who can answer questions is just pathetic.

No company should let 2 months lapse when a potential customer asks questions.... EVER.

[Edited to comply with Guidelines]

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