06-26-2012 07:41:32 PM
Internet disconnects every 15 minutes, spoke to at least 5 customer support people and had 3 technicians at my home. Problem persists. ATT is the worst company ever. FIX THIS NOW
07-09-2012 10:23:23 AM
Well after 3 months of agony, 5 technician visits, and too many to count phone calls to customer service.. my internet if finally fixed. I had 6mg service and basically my house was too far to even get 6mg service so my internet would cut out every 15 minutes. They downgraded my service to 3mg and now it's running smoothly. Although I wish I would have gotten some kind of refund for 3 years of paying for 6mg service when I can't even get it.
08-07-2012 01:00:34 PM
I 2nd that I am havint the same issue right now. They jacked the internet up to over $40 a month. I was transfered 3 times & then given a # that hangs up on me when it says calls may be recoreded it rings & rings & finally hangs up.