contact information for service complaints

[13guppies]

Hi, I would like to file a formal complaint concerning Fast-Access DSL... what is the mailing address/ email address/ phone number for such complaints?

[illusive]

Sales Reps at ATT are dishonest. All trying to make a commission?  Then it takes hours and hours on hold to even talk sense to their C/s and nobody seems to to care or have the same information or knows what is going on.

Have never been so frustrated or disgusted dealing with a company and finding a way to contact to resovle issues is tough.

Their billing department is just as criminally crooked!!

Let me know 13 guppies once you find their mailing address /email address /phone number for a formal complaint. The only thing I suggest right now is to formally file a complain with the FCC, Better Business Bureau and Consumer Reports. And please go on chat lines to let the whole world know  that it's a dishonest company. I plan to do all the above if they do not resolve my issue immediately

[pamelaz]

Hello 13guppies ,

I extend my gratitude to you for contacting us about this issue through the forums and please, accept my sincere apologies for any inconvenience that you have experienced.

You can email your complaint to feedback@bellsouth.net . We assure you that your complaints are being taken seriously and will be addressed by AT&T.

Should you need further help regarding your post, please feel free to reply on this thread or you may call our Technical Support Helpdesk. You may reach them at

1 888 321 2375 if you are from these states - KY, TN, NC, SC, LA, MS, AL, GA, FL; and 1 877 722 3755 if you are located in CA, NV, KS, MO, OK, AR, TX, WI, MI, IL, IN, OH, CT.

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you.

Thank you for choosing At&t where we value your Business.

[oakchh]

did anyone every answer you?

[pamelaz]

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.