05-07-2012 10:48:14 PM
It seems like most of the threads here have a standard message of "send a PM to Alex or Jaime" message with links to their profiles. Posting something to the top of the forum (assuming people read it), might save people a few hours or days in getting their questions resolved.
05-09-2012 12:26:40 PM
Hi bugmenot121, thank you for the suggestion. We encourage users that need assistance with account specific questions, beyond the help other members can provide, to send us a Private Message. We'll gladly help get them in touch with the group that can look into it. Moving your suggestion to the Community Suggestions thread for better exposure.
Private Message (ATTCustomerCare for account specific help)
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