04-19-2011 09:56:39 AM
It seems that every time I have to make a the slightest change to my service, my bill becomes so messed up. When I have called customer service I have been pushed from person to person to only have to call back 2 more time before my account has been fixed. I have even had one customer service agent call me a liar and when I asked to speak to her supervisor she would not connect me directly but, said she would give me their number...it was the 1-800-call-att. ??? Now I know I'm just a college student that has been late a few days because money is tight but, do they think I'm completely stupid? Do I deserve to be treated this way? I have online classes that att has made me fail test on because my internet service has been out...I don't make them pay for me to retake the class. So why do they charge me for internet twice.? I am so sick of having to call over and over again. Something has to be done.
04-19-2011 12:13:21 PM
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