11-23-2011 08:00:01 PM
I bought the new Galaxy SII because I'm a business user and the more powerful phone and increased bandwidth is what I need. Well, the phone is pretty slick, but the 4g is terrible. I regularly get 1 Mb and less downloads under the guise of HSPA+. Service at my house in Kansas City is indistinguishable from 3g. Now I'm stuck for at least a year until I qualify for an upgrade. Now that AT&T is using LTE, does anyone know if there is some kind of trade up program for users who bought expecting 4g service?
11-24-2011 02:13:15 PM - edited 11-24-2011 02:13:58 PM
that sucks, its really fast for me. 7-10mbps down regularly on my iphone 4S. how long ago did you buy it? because you could just exchange it for the galaxy S II skyrocket since it has LTE and you live in a new LTE market
11-24-2011 08:16:28 PM
So here's an interesting follow up. I just spoke with AT&T (Kudos for being available on Thanksgiving). The Sr. Tech told me that there are 2 issues I'm facing. My data plan wasn't listed as 4g in the computer and I don't have a 4g SIM. So, she changed the computer and I'll get a new SIM tomorrow. I've seen a ton of discussion on whether you need a new SIM. AT&T support just told me yes, and that the 9th and 10th numbers are 2 and 5. I'll try the new SIM and I hope that I didn't just waste a 2 year commitment and $200 on a phone that isn't what was advertised. If that's the case, then it's going to be a long call to corporate....
So I wonder, does anyone reading this post have definitive knowledge, not just the result of wikipedia, as to what is actually needed?