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Scholar

Posts: 177

Registered: ‎01-01-2009

call quality on network

‎05-05-2012 06:13:38 PM

sorry if this subject doesn't go here. but wanted to make a general comment.

i think it's a sad affair when more then half the time i have better call quailty

using vonage than at&t's network. iv'e been with at&t for a long time and

will continue using at&t. is anyone else having these same issue's.

ACE - Master

Posts: 8,102

Topics: 123

Kudos: 196

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: call quality on network

‎05-05-2012 06:37:40 PM

Are others near you having problems too? If not, you may need a new sim?

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Scholar

Posts: 177

Registered: ‎01-01-2009

Re: call quality on network

‎05-05-2012 06:51:48 PM

Thanks for the help i will call support.
Can i get a new sim from local at&t store

ACE - Master

Posts: 8,102

Topics: 123

Kudos: 196

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: call quality on network

‎05-05-2012 07:12:27 PM

Yes. It should cost you nothing.

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Master

Posts: 8,102

Topics: 123

Kudos: 196

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: call quality on network

‎05-05-2012 07:14:24 PM

You may also want to try and reset your network settings. Settings>general>reset>reset network settings. You will need to enter your wifi passwords again but you will not loose data.

Award for Community Excellence (A.C.E.) achiever for 2012*

Scholar

Posts: 115

Registered: ‎01-03-2012

Re: call quality on network

‎05-06-2012 07:13:28 AM

AT&T may have some network capacity problems in your area, but Vontage (a voice-over-IP service) should always have better call quality than a cell phone. VOIP usually has better clarity than even a landline.

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