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ACE - Warrior

Posts: 826

Registered: ‎06-23-2005

My Device: Samsung Galaxy S III

unable to request LTE service

‎06-25-2012 06:26:21 PM

This is another post just b/c I feel it deserves to be in its own topic...

I called at&t today... 45 minutes worth to...

1) Be told that at&t is not bring LTE to Colorado - when I was told that they were...

2) That there is no way for me to request service in my area... How is this possible? I asked if the rep if he could just report a network issue and add in the notes that I want to request LTE service... *sigh*

Why is AT&T still reglecting customers? So many changes need to be made, no one is listening.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Employee

Posts: 2,376

Registered: ‎10-27-2010

My Device: Samsung Galaxy S II Skyrocket

Re: unable to request LTE service

‎06-25-2012 08:15:03 PM

Lte is new. It'll get there just probably no soon

“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.”

Posted from Generic Android

ACE - Professor

Posts: 8,094

Topics: 123

Kudos: 194

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: unable to request LTE service

‎06-25-2012 08:18:24 PM

Dellman87 wrote:

This is another post just b/c I feel it deserves to be in its own topic...

I called at&t today... 45 minutes worth to...

1) Be told that at&t is not bring LTE to Colorado - when I was told that they were...

2) That there is no way for me to request service in my area... How is this possible? I asked if the rep if he could just report a network issue and add in the notes that I want to request LTE service... *sigh*

Why is AT&T still reglecting customers? So many changes need to be made, no one is listening.

It takes time and no carrier is going to do something based on your request. They have some method to determine who get LTE and when. Eventually the entire network will have it but it will take time.

_____________________

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