10-15-2011 06:55:57 PM - last edited on 09-11-2013 09:48:51 AM by ATTDmitriyCM
If you purchased your iPhone directly from www.apple.com, please complete the activation process using the SIM card that was pre-installed in your new iPhone and the wireless phone number associated with the line you upgraded. Attempting to use a different SIM card may result in activation delays.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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09-11-2013 09:49:15 AM
If you intend to use the upgrade eligibility of another number on your account to upgrade your own device, please visit the nearest AT&T retail location with your new iPhone and ask a representative for assistance.
Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution" Learn about accepted solutions here.