07-28-2012 09:55:29 PM - last edited on 07-30-2012 11:49:33 AM by jamileh
The same thing is happening to me as well mason! I've read the entire contract and I don't see a spot where it says that late payments are going to make me ineligible for upgrades. Regardless if I've paid them on time or not it's been 3 years since I've had a new phone & I'm no longer on contract therefore an upgrade should be possible. I would LOVE to put myself in AT&T's shoes - they made $127 billion with a net of $ 4 billion in 2011!!! Not too shabby compared to the average American salary of like $50,000. As for other people knocking you for paying bills on time yatta yatta yatta i say let he who is without sin cast the first stone!
<CM edit - new thread created/subject updated>
07-29-2012 04:07:23 PM - last edited on 07-30-2012 11:49:42 AM by jamileh
The terms and conditions that you read are part of the current contract. Upgrade eligibility wouldn't be written there because an upgrade would apply to a new contract.
It seems as if the issue isn't so much with the phone itself, as it is with AT&T not wanting to enter into another two-year contract with the customer based on payment history. Some property management companies do the same thing with leases; more than two late rental payments will prevent them from renewing a lease with that tenant.
As for casting the first stone, my payment history with some companies isn't stellar. The difference is that I'm woman enough to deal with the consequences of my actions. I didn't whine to the other companies when I chose not to pay my bill. The choice may have been due to lack of funds, but it clearly wasn't the company's fault.
07-30-2012 12:09:37 PM
They may consider something different if you sign up for auto pay?
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