Late payments impact upgrade date [ Edited ]

[tmurr8684]

The same thing is happening to me as well mason! I've read the entire contract and I don't see a spot where it says that late payments are going to make me ineligible for upgrades.  Regardless if I've paid them on time or not it's been 3 years since I've had a new phone & I'm no longer on contract therefore an upgrade should be possible.  I would LOVE to put myself in AT&T's shoes - they made $127 billion with a net of $ 4 billion in 2011!!! Not too shabby compared to the average American salary of like $50,000.  As for other people knocking you for paying bills on time yatta yatta yatta i say let he who is without sin cast the first stone!

<CM edit - new thread created/subject updated>

[21stNow]

The terms and conditions that you read are part of the current contract. Upgrade eligibility wouldn't be written there because an upgrade would apply to a new contract.

It seems as if the issue isn't so much with the phone itself, as it is with AT&T not wanting to enter into another two-year contract with the customer based on payment history. Some property management companies do the same thing with leases; more than two late rental payments will prevent them from renewing a lease with that tenant.

As for casting the first stone, my payment history with some companies isn't stellar. The difference is that I'm woman enough to deal with the consequences of my actions. I didn't whine to the other companies when I chose not to pay my bill. The choice may have been due to lack of funds, but it clearly wasn't the company's fault.

[youngjm ACE - Professor]

Consider that if AT&T did not enforce theses rules they would not have made that much money. They take the risk, they sell the product and we can choose not to do business with them. They have made some business case as to what is and is. Of a good risk to take.

They may consider something different if you sign up for auto pay?