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Warrior

Posts: 348

Registered: ‎02-06-2004

My Device: iPhone 4S - 16 GB - White

Transferring an upgrade to another line (Family Plan)

‎04-11-2012 03:36:19 PM

Hi guys long time no see,

I have a family plan with two smartphones, and two basic flip phones. I have read that if one line is eligible for an upgrade, I can transfer that upgrade to another line. my question is, if the upgrade in question is a smartphone, can the transfer of upgrade eligibility only be from smartphone to smartphone ? or can I take the upgrade from one of the flip phone lines and use it on one with a smartphone ?

sorry if confusing. wife wants a lumia 900, but isn't eligible yet. the two flip phone lines are eligible however.

Warrior

Posts: 348

Registered: ‎02-06-2004

My Device: iPhone 4S - 16 GB - White

Re: Transferring an upgrade to another line (Family Plan)

‎04-13-2012 06:46:32 AM

anyone ? no one has ever transferred an upgrade ?

ACE - Geek

Posts: 9,656

Topics: 83

Kudos: 596

Solutions: 176

Registered: ‎05-26-2008

Re: Transferring an upgrade to another line (Family Plan)

‎04-13-2012 08:09:11 AM

berger1 wrote:

anyone ? no one has ever transferred an upgrade ?

you can use your upgrade for your wife - best bet is to go to a retail outlet and handle it

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Ninja

Posts: 256

Registered: ‎06-22-2005

Re: Transferring an upgrade to another line (Family Plan)

‎04-13-2012 11:52:26 AM

You don't actually transfer the upgrade. You use the upgrade on the line that is eligible, adding the required data plan. When the phone comes in call in and activate it on your wife's line, adding the data plan to her line. Then you can remove the data plan from the line that upgraded.

If you go into an AT&T store they can handle everything for you right there.

If you buy in store and she decides she doesn't like it (within the 30 day buyer's remorse period) you will have to pay a restocking fee to return the phone.

Be aware, if you get the new phone through some source other than AT&T they may have restrictions on using the new phone on a different line or making any changes to your account for a specified period of time.

Warrior

Posts: 348

Registered: ‎02-06-2004

My Device: iPhone 4S - 16 GB - White

Re: Transferring an upgrade to another line (Family Plan)

‎04-14-2012 03:20:47 AM

great replies and advice. thanks. my wife has an iPhone 4 currently with unlimited data, so she wont need to add any data. unfortunately when I went to the store today, they were unable to sell my a lumia because of the data connectivity issue.

ACE - Geek

Posts: 9,656

Topics: 83

Kudos: 596

Solutions: 176

Registered: ‎05-26-2008

Re: Transferring an upgrade to another line (Family Plan)

‎04-14-2012 04:55:27 AM

berger1 wrote:
great replies and advice. thanks. my wife has an iPhone 4 currently with unlimited data, so she wont need to add any data. unfortunately when I went to the store today, they were unable to sell my a lumia because of the data connectivity issue.

just to check - the unlimited data plan on your wife's phone is for a smartphone correct (30.00 for data only)? If it is for a qmd device then the unlimited plan is not the correct one and she will have to choose a tiered plan.

Award for Community Excellence (A.C.E.) achiever for 2012*

Warrior

Posts: 348

Registered: ‎02-06-2004

My Device: iPhone 4S - 16 GB - White

Re: Transferring an upgrade to another line (Family Plan)

‎04-14-2012 09:00:29 PM

yes it's for a smartphone

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