04-13-2012 06:08:53 AM
I can't call (obviously) to find out what's wrong as the Premier site suggests. I upgraded my iPhone 3Gs to a 4Gs and the new phone arrived yesterday. I followed the included instructions for activation and went to att.com/bizactivate. The site says if more than three hours goes by and your device is not activated to call (ironically).
I can't because the service on the old phone has been suspended but the service for the new phone has not been activated.
04-13-2012 05:31:49 PM
Try restarting your phone, if that doesn't work, find an other phone and call 1-800-331-0500.
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05-03-2012 09:01:09 AM
Same question here.
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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.