04-22-2012 04:05:19 PM
Hey, all. I have an upgrade due in a couple of weeks. I want to upgrade to a 4g smartphone from my current 3g phone. I have the 200 mb plan $15.00 a month currently. Can I keep that data plan with a 4g phone? I've never gone over my data limit so that plan is perfect for me.
04-22-2012 05:19:45 PM
ATT has hostorically preserved data plans when upgrading. Double check your plan after the upgrade to make sure everything is intact. If not, Call right away and ask for a supervisor or can restore your plan. There may be a slight change as it will now be an LTE plan but the price and data amount should stay the same.
To be even more certain, ask the rep before upgrading to ensure they understand your expectations.
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
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