08-11-2012 05:05:59 PM
I'm having a very annoying problem. I have a prepaid GoPhone and I can usually log in to this site: https://www.paygonline.com/websc/index.jsp
I'm currently on holiday outside of the US and now for some reason, I can't log in. I've been able to do so while overseas before, but not this time. Maybe it is because I've been away for a longer time (about 2 and a half months)
When I try to put my login details, I get this message: "The Pay As You Go Online service is not available for your account. Please contact Customer Service."
I can't contact customer service because to do that you need to log in. When I try with my details, it says that since I am a GoPhone customer, I have to log in to the above site. And when I try it there, it tells me that the I'm not a GoPhone customer. See my problem?
Has anyone else experienced this issue? I really want to fix it so that I can use my phone as soon I get back into the US. I can't remember how much money I had on the account, but I really hope I don't lose it...
08-11-2012 06:08:41 PM
08-11-2012 07:15:33 PM
I don't know which country you're in,I have no problem to log in my GoPhone account online or WiFi using
in USA, Canada,United Kingdom,Germany,Spain,Italy,France,Iceland,Greenla
Looks like you lose it...........