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Contributor

Posts: 1

Registered: ‎07-06-2012

Finding prepaid plan account number?

‎07-06-2012 03:35:10 PM

I want to switch from my prepaid AT&T Go-phone to another carrier. In order to port (keep) my phone number with the new carrier, i will need my Sprint prepaid account number. I can't seem to find an account number for the Go-phone account. Can anyone tell me where to find it? I have an inquiry in to Sprint sup[port but two days waiting, and still no response other than they will respond soon.

ACE - Professor

Posts: 1,746

Registered: ‎07-10-2011

My Device: z221;z431;LG Thrive

Re: Finding prepaid plan account number?

‎07-09-2012 10:13:52 PM

duclad wrote:
I want to switch from my prepaid AT&T Go-phone to another carrier. In order to port (keep) my phone number with the new carrier, i will need my Sprint prepaid account number. I can't seem to find an account number for the Go-phone account. Can anyone tell me where to find it? I have an inquiry in to Sprint sup[port but two days waiting, and still no response other than they will respond soon.

Call GoPhone Support.

GoPhone Support: 1-800-901-9878

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Mentor

Posts: 38

Registered: ‎12-28-2010

Re: Finding prepaid plan account number?

‎08-05-2012 09:38:42 PM

Yes, call customer service. They can give you the account number, then can even send you the passcode for the account if you dont know it, as you will need it too to port the number to another carrier.

Contributor

Posts: 1

Registered: ‎02-07-2013

Re: Finding prepaid plan account number?

‎02-07-2013 09:42:50 PM

I almost have the same deal. But in my case, I just want to know my go phone or pay as you go account number.

Is there a way to do this without calling? Thanks

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