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How to change the rate plan
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06-15-2012 09:15:57 AM
Hi, I got a prepaid smart phone and a $25 refill card. And I activiated the calling plan 10c/minutes plan. After a month, I was told out of money since my calling plan is $25 monthly. What's wrong? Now, the costumer service center ask me to add money to my account. But, I really hope that I can change my rate plan before I can add money to my account becasue
I just worry about the rate plan is unchanged.
Re: How to change the rate plan
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06-15-2012 06:03:18 PM
I think you should be able to call 611 to change it even if your account balance is zero.

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